Intake Specialist

Intrastaff•Baltimore, MD

4d•Hybrid

About The Position

Johns Hopkins Intrastaff connects professionals with flexible temporary opportunities across clinical, allied health, administrative, IT, and other fields. Johns Hopkins Health System is hiring an Intake Specialist in Dundalk, Maryland. The role supports internal and external customers by handling electronic documents in the HME system and coordinating their timely, accurate routing and retention in the electronic record. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., with the possibility of one hybrid day per week. The pay range is $18.50 to $19.00 per hour.

Requirements

High school diploma or equivalent.
Computer data-entry experience and ability to navigate multiple computer screens.
Ability to multitask, prioritize work, meet deadlines, and enter data accurately.
Detail-oriented and organized.
Medical terminology for the homecare field is required.
Customer-friendly, professional, and respectful approach.
Ability to communicate with providers and gather additional information.

Nice To Haves

Durable medical equipment (DME) experience.
Experience with BrightTree and Parachute.

Responsibilities

Receive and route electronic documents within the HME system, supporting timely and accurate document handling.
Coordinate receipt and routing of documents for retention in the electronic record.
Review the Admin worklist promptly and oversee the paperless workflow system.
Route non-HME files within JHHCG and monitor system operability, alerting appropriate parties when work is not received on time.
Receive, review, route, and update electronic documents.
Assign documents to the Document Batch area, index batches accurately, and review them for hand-off to the next area.
Assign unfiled documents promptly while maintaining business hours and a minimum 15-minute lag for review and update.
Flexibly support other pre-confirmation work needs.
When applicable, identify requests involving multiple patients and use Easy Sort to separate files to the patient level.
Ensure documents are routed at the patient level when applicable.