OnCore Operations Intake Specialist

UPMC•Pittsburgh, PA

About The Position

Under the direction of the Senior OnCore Administrator, this technical position coordinates the intake and initial setup of clinical research studies within the OnCore Clinical Trials Management System (CTMS). The role supports clinical research operations by managing the protocol build process and serving as a liaison between study teams and external vendors to ensure timely, accurate setup of protocol shells, study calendars, and budgets. Responsibilities include initiating builds, maintaining task lists, implementing quality-control processes to support data integrity and compliance, and training staff. The position is based in Pittsburgh, Pennsylvania. A remote work arrangement may be considered for the right candidate based on experience, qualifications, and business needs. Applicants must be legally authorized to work in the United States without requiring current or future employment visa sponsorship. UPMC does not offer sponsorship and does not participate in STEM OPT.

Requirements

Three years of related hands-on experience developing, maintaining, and validating OnCore calendar builds for clinical trial visits, procedures, and study milestones.
Experience with OnCore CTMS platforms.
Demonstrated ability to work independently and manage multiple protocols and deadlines simultaneously.
Strong organizational and communication skills.
Ability to manage multiple projects and deadlines.
Detail-oriented approach with a focus on data accuracy and quality assurance.
Comfort working independently and collaboratively across teams.
Act 34 clearance.
Legally authorized to work in the United States without requiring current or future employment visa sponsorship.

Nice To Haves

Bachelor’s degree in a health-related, scientific, or technical field preferred.

Responsibilities

Create and configure protocol shells in OnCore for new and existing studies.
Enter study information received from study teams into OnCore.
Manage the study calendar and budget build process within OnCore.
Perform quality-control checks to ensure the accuracy of calendar and budget details.
Build study specifications directly in OnCore when applicable.
Serve as the primary liaison between study teams and external vendors.
Submit protocol build requests to vendors and respond to vendor queries in a timely manner.
Follow up with study teams to gather missing information or clarify requirements.
Process New Study Start-Up Forms and protocol amendments.
Maintain and update task lists to reflect current project status.
Track protocol builds and maintain documentation for audit readiness.
Train staff as necessary.
Perform additional duties in support of calendar build coordination.