Intake Specialist

Greenberg Gross LLP • Pittsburgh, PA

4d • $20 - $24 • Onsite

About The Position

Greenberg Gross LLP, a high-stakes trial firm, is seeking an Intake Specialist for its Pittsburgh office. The role involves connecting with potential clients by phone, text, and email, handling conversations with empathy and compassion, and accurately documenting and organizing client information using CRM software. The specialist will work both independently and collaboratively, and may be assigned other duties as needed.

Requirements

• Professional communication skills.
• Strong attention to detail and ability to multitask.
• Great people skills.
• Tech savvy.
• Ability to work independently and in a team environment.
• Ability to work overtime and travel as needed.

Nice To Haves

• Bilingual in Spanish.
• Call center or high-volume call environment experience.

Responsibilities

• Connect with potential clients via calls, texts, and emails.
• Take accurate, detailed notes and organize them into a complete summary.
• Handle calls with genuine empathy and compassion.
• Organize and maintain notes using CRM software.
• Perform other duties and responsibilities as assigned.

Benefits

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed