Inside Sales Jobs

About The Position

Requirements

• 1–2 years of roofing sales experience or 1–2 years of insurance adjuster experience.
• Working knowledge of residential roofing systems and the homeowner insurance claims process.
• Residential (B2C) sales or customer-facing experience.
• A proven track record of meeting or exceeding goals.
• Strong closing, objection-handling, and relationship-building skills.
• Excellent verbal and written communication skills.
• Comfort using CRM systems, Google Workspace, and basic spreadsheets.
• Strong organization, time management, and follow-up skills.
• Self-motivation, competitiveness, and a results-oriented approach.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Make outbound calls to prospective and existing customers to generate roofing and exterior project opportunities.
• Answer inbound homeowner calls, qualify leads, and convert inquiries into scheduled inspections and sales opportunities.
• Follow up on leads, estimates, and open opportunities to maximize close rates.
• Guide homeowners through Shamrock’s roofing products, services, and the insurance claims process.
• Identify customer needs and recommend appropriate roofing solutions.
• Meet or exceed individual sales goals and key performance metrics.
• Accurately document customer interactions and sales activity in the CRM.
• Coordinate with Roofing Project Managers to support a smooth handoff after the sale.
• Communicate professionally by phone, email, and text.
• Stay current on company products, promotions, and industry knowledge.
• Perform other duties as assigned.

Benefits

• Medical insurance after 30 days, effective the first of the following month.
• Dental insurance after 30 days, effective the first of the following month.
• Vision insurance after 30 days, effective the first of the following month.
• PTO accrual after 30 days.
• 401(k) eligibility after six months.
• Uncapped commission on every closed sale.