Inside Sales Representative

R.P. Lumber Company Inc.•Madison, IN

2d•$15 - $20•Onsite

About The Position

R.P. Lumber is hiring an Inside Sales Representative for its lumberyard in Madison, Indiana. This is an on-site showroom role serving contractors and homeowners by helping them select building materials, preparing accurate orders, and maintaining the sales floor. The representative reports to the Retail Manager and quotes and sells in person, by phone, and by email; operates the register; and supports merchandising and special orders. The role includes providing customer service and sales support, processing and following up on orders, entering accurate data in the BisTrack point-of-sale system, operating and balancing the cash register, assisting with credits and returns, and supporting special orders and credit activities. The representative also maintains assigned showroom areas, moves merchandise for pickup or delivery, and follows store safety practices. Other showroom tasks may include mixing paint, cutting keys, or cutting glass/Plexiglas where those products are sold. The position is on-site in Madison, Indiana, and requires a flexible retail schedule, including weekends and holidays based on store needs. The stated pay range is $15.00–$20.00 per hour. Full-time employees are eligible for medical, dental, vision, term life, and short-term disability insurance; employer-paid basic life insurance; profit sharing/401(k); paid time off and paid holidays; and an employee merchandise discount. Offers are contingent on applicable pre-employment screening, which may include drug testing, a background check, and a driving-record review.

Requirements

High school diploma or GED.
Clear communication skills and the ability to listen to customers and contractors.
Comfort with computers and math, and the ability to work in an organized and accurate manner.
Ability to learn BisTrack point-of-sale software, Microsoft Word and Excel, and related software.
Valid driver’s license and an acceptable driving record.
Ability to work a flexible retail schedule, including weekends and holidays.
Ability to perform essential physical functions with or without reasonable accommodation, including standing and walking most of the day; using hands and arms; talking and listening; bending, stooping, kneeling, and crouching; working in the showroom, warehouse, and outdoors in changing weather; frequently lifting or moving 10 to 25 pounds; and occasionally lifting or moving 50 to 100 pounds.

Nice To Haves

Prior sales experience.
Knowledge of building materials, construction, or related equipment.
About one year of related work experience.
Intermediate skill in BisTrack, Word, Excel, or similar systems.

Responsibilities

Help customers and contractors select products and provide pricing, quotes, orders, delivery, and installation assistance.
Follow up on orders and resolve service issues, involving the Retail or General Manager when needed.
Build relationships with walk-in and contractor customers.
Support Outside Sales with order questions, product information, and pricing.
Learn estimating and material takeoffs for construction projects.
Develop product knowledge across residential, rural, industrial, and commercial building materials.
Enter orders, pricing, and related information in BisTrack to ensure invoices, work orders, and tickets are accurate.
Operate and balance the cash register.
Research credits, returns, and past-due accounts as assigned.
Assist with special-order products by researching pricing, colors, sizes, and availability in supplier catalogs.
Work with the credit department on applications and collections when asked.
Stock, face, straighten, price, and clean assigned merchandising areas.
Move merchandise for customer pickup or delivery.
Help prevent shrinkage, shoplifting, and internal theft.
Follow store safety practices and attend required safety meetings.
Perform other showroom duties as assigned, which may include mixing paint, cutting keys, or cutting glass/Plexiglas where those products are sold.