Inside Sales Representative – Oil & Gas Services

Delta360•Baton Rouge, LA

About The Position

Delta360 is seeking a highly motivated, customer-focused, and detail-oriented Inside Sales Representative to support the growth of its Oil & Gas Services business. The role connects customers with sales, operations, accounting, and field personnel to provide customer service, accurate invoicing, and proactive sales support. The position manages customer invoicing and payment-related activities, coordinates communications, supports marketing and sales campaigns, and identifies opportunities to generate additional business from existing and prospective customers. The representative serves as the administrative liaison for customer billing and account matters, verifies invoices and service records, monitors invoice status and receivables, and works with customers and internal teams to resolve discrepancies and payment delays. The role also maintains customer relationships, supports sales and business development, assists with marketing and customer engagement, and performs operational and administrative tasks, including calendar maintenance, travel coordination, vendor invoice processing, and inventory record updates. The position additionally supports employee onboarding and systems administration, including system access, employee profiles, safety training and compliance tracking, and uniform account setup. Delta360 offers competitive compensation, potential performance-based bonuses, health, dental, and vision benefits, paid time off and company holidays, professional development and advancement opportunities, and the opportunity to contribute to a growing oilfield services organization.

Requirements

At least 3 years of experience in inside sales, customer service, account management, billing, operations support, or oilfield service administration.
Strong understanding of customer invoicing processes and accounts receivable workflows.
Exceptional communication and relationship-building skills.
Strong organizational skills and ability to manage multiple priorities simultaneously.
Proficiency with Microsoft Office Suite, particularly Excel.
Ability to work independently and collaborate effectively across departments.

Nice To Haves

Experience supporting oilfield services, hydraulic fracturing, logistics, trucking, or energy operations.
Familiarity with customer billing portals, purchase order systems, and vendor management processes.
Experience with CRM, ERP, accounting, or operational management platforms.
Experience with Samsara, SafetyAmp, Ascend, WayneFR, or similar systems.
Sales support, marketing coordination, or business development experience within the energy industry.

Responsibilities

Serve as the administrative liaison between Delta360 and customer Accounts Payable, Procurement, Supply Chain, and Billing departments.
Learn and document customer invoicing requirements, approval processes, billing portals, purchase order procedures, and payment workflows.
Maintain customer contacts for invoice approval, payment processing, vendor management, and dispute resolution.
Coordinate accurate and timely invoice submission and review billing completed by Customer Service Representatives for frac customers.
Verify invoices for tank moves and other services against daily tickets, field documentation, contracts, and order numbers.
Monitor invoice status, resolve billing discrepancies and disputes, track outstanding receivables, and assist with customer payment follow-up.
Partner with Sales, Operations, and Accounting to ensure pricing, contracts, purchase orders, and service records are reflected accurately in invoices.
Conduct weekly customer check-ins, respond to customer inquiries, maintain relationships, and coordinate resolution of customer issues.
Identify opportunities to expand service use and communicate potential opportunities to sales leadership.
Support outside sales with customer follow-up, lead management, proposals, opportunity tracking, and customer outreach.
Assist with customer reactivation, sales campaigns, cross-selling, upselling, meetings, reports, bid submissions, qualification documents, and vendor registration.
Maintain accurate customer records, contacts, and sales activity in company systems.
Assist with Oil & Gas marketing campaigns, prospect research, customer communications, events, customer-facing materials, and campaign performance tracking.
Maintain the frac operations calendar, including active jobs, completed projects, and scheduling changes.
Coordinate travel and hotel accommodations for frac operations personnel.
Process third-party vendor invoices related to tank moves, create order numbers in Ascend, and coordinate purchase order requests.
Enter inventory count sheets after each job and at month-end; support special projects and operational initiatives.
Support new-employee onboarding, excluding payroll setup, and coordinate system access, accounts, and onboarding documentation.
Set up and maintain employee profiles in Samsara and administer SafetyAmp user onboarding, training assignments, policy distribution, and compliance tracking.
Assist management in monitoring overdue training and safety compliance metrics.
Maintain new-hire uniform account setup in WayneFR and administer uniform allocations.