Inside Sales Representative – Oil & Gas Services

Delta360 • Baton Rouge, LA

3d

About The Position

Delta360 is seeking a highly motivated, customer-focused, and detail-oriented Inside Sales Representative to support the growth of its Oil & Gas Services business. This role connects customers with sales, operations, accounting, and field personnel to provide customer service, accurate invoicing, and proactive sales support.

The representative manages customer invoicing and payment support, coordinates customer communications, assists with sales and marketing campaigns, and identifies opportunities to generate additional business. The role supports customers throughout the process from job execution through invoice payment while contributing to the company’s growth objectives.

The position also supports customer relationship management, outside sales, business development, marketing, and operations administration. Additional duties include assisting with employee onboarding and administering access and records in systems such as Samsara, SafetyAmp, and WayneFR. Payroll setup is excluded from onboarding responsibilities.

Requirements

• At least 3 years of experience in inside sales, customer service, account management, billing, operations support, or oilfield service administration.
• Strong understanding of customer invoicing processes and accounts receivable workflows.
• Exceptional communication and relationship-building skills.
• Strong organizational skills and ability to manage multiple priorities simultaneously.
• Proficiency with Microsoft Office Suite, particularly Excel.
• Ability to work independently and collaborate effectively across departments.

Nice To Haves

• Experience supporting oilfield services, hydraulic fracturing, logistics, trucking, or energy operations.
• Familiarity with customer billing portals, purchase order systems, and vendor management processes.
• Experience with CRM, ERP, accounting, or operational management platforms.
• Experience with Samsara, SafetyAmp, Ascend, WayneFR, or similar systems.
• Sales support, marketing coordination, or business development experience within the energy industry.

Responsibilities

• Serve as the administrative liaison between Delta360 and customer Accounts Payable, Procurement, Supply Chain, and Billing departments.
• Learn and document customer invoicing requirements, approval processes, billing portals, purchase order procedures, and payment workflows.
• Maintain customer contacts involved in invoice approval, payment processing, vendor management, and dispute resolution.
• Coordinate accurate and timely customer invoice submissions and maintain customer-specific billing guides.
• Review daily billing for frac customers and verify that services from the previous day were accurately billed.
• Verify billing for tank moves and other services against daily tickets, field documentation, contracts, and order numbers.
• Monitor invoice status, prevent payment delays, investigate discrepancies and disputes, and follow up on outstanding receivables with Accounting.
• Recommend improvements to recurring billing processes and coordinate with Sales, Operations, and Accounting to ensure invoice details accurately reflect pricing, contracts, purchase orders, and service records.
• Conduct weekly customer check-ins, handle administrative, operational, and billing inquiries, and coordinate timely resolution of customer issues.
• Identify opportunities to expand service utilization and communicate them to sales leadership.
• Support outside sales with customer follow-ups, lead management, proposals, opportunity tracking, outbound outreach, and account reactivation.
• Support sales blitzes, call campaigns, customer meetings, presentations, bids, customer qualification documents, and vendor registrations.
• Maintain customer records, contacts, and sales activity in company systems; generate reports on sales performance, customer activity, and business development.
• Identify customer needs and coordinate cross-selling and upselling opportunities with sales representatives.
• Assist with Oil & Gas marketing campaigns, target-account research, prospect databases, email campaigns, promotional initiatives, and industry-event follow-up.
• Support trade shows, conferences, customer appreciation events, customer-facing materials, presentations, and marketing collateral.
• Track campaign performance and engagement, and coordinate follow-up to convert interest into sales opportunities.
• Work with sales leadership to identify strategic accounts and carry out targeted market penetration initiatives.
• Maintain the frac operations calendar, including active jobs, completed projects, and scheduling changes.
• Arrange travel logistics, hotel reservations, and accommodations for frac operations personnel.
• Process third-party vendor invoices related to tank moves, create order numbers in Ascend, and coordinate purchase order requests.
• Enter inventory count sheets after each job and at month-end, and support special projects and operational initiatives.
• Support new-employee onboarding, excluding payroll setup, by coordinating system access, account creation, and onboarding documentation.
• Set up and maintain employee profiles in Samsara and administer SafetyAmp user onboarding, training assignments, policy distribution, and compliance tracking.
• Help management monitor overdue training and safety compliance metrics, and maintain new-hire uniform accounts and allocations in WayneFR.

Benefits

• Competitive compensation package.
• Performance-based bonus opportunities.
• Health, dental, and vision benefits.
• Paid time off and company holidays.
• Professional development and advancement opportunities.
• Opportunity to contribute directly to the growth of a rapidly expanding oilfield services organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed