Remote Inside Sales Representative

Liberty Mutual Insurance•Tampa, FL

2d•$55,000 - $75,000•Remote

About The Position

Liberty Mutual is hiring remote Inside Sales Representatives for its Contact Center Sales Organization. Representatives handle inbound calls and warm leads, consult with customers about their insurance needs, recommend appropriate coverages, products, and benefits, and convert sales leads into policyholders. The role involves representing the Liberty Mutual brand and helping customers select products and services suited to their individual needs. There are no cold calls. Paid training begins on day one in a remote work environment. Training lasts 16 weeks for licensed hires and 18 weeks for unlicensed hires. Employees must hold a Property & Casualty insurance license; unlicensed hires receive paid licensing training. Training classes begin January 11, 2027, for licensed candidates and January 25, 2027, for unlicensed candidates. Due to state licensing restrictions, employees must remain in their resident state for at least one year before relocating. The role requires availability to work four weekdays and one weekend day. Standard shifts are 11:30 a.m.–8 p.m. Eastern, 12:30–9 p.m. Central, or 8:30 a.m.–5 p.m. Pacific. Remote employees must maintain a professional workspace with a dedicated desk and wired high-speed internet providing at least 100 Mbps download and 20 Mbps upload; satellite and mobile internet are not supported. Computer equipment is provided. Starting base salary is $45,000, with average earnings of $55,000–$75,000 through base salary and commission. Top-performing agents in their second year and beyond can earn $85,000 or more. The role includes comprehensive medical benefits from day one, paid licensing and training, commission opportunities, and rewards and recognition. Hiring is limited to specified states, with a separate list of states for licensed-only candidates.

Requirements

At least 2 years of sales- or service-related work experience.
Strong interpersonal and persuasion skills to close sales.
Ability to communicate effectively with prospects and customers.
Excellent analytical, decision-making, and organizational skills.
Strong typing capabilities and PC proficiency.
Property & Casualty insurance license required after hire.
Must be available to work four weekdays and one weekend day.
For remote work, must maintain a professional workspace with a dedicated desk and wired high-speed internet with at least 100 Mbps download and 20 Mbps upload; satellite and mobile internet are not supported.
Applicants must reside in an eligible state; licensed-only candidates must reside in one of the specified licensed-only states.

Nice To Haves

2–3 years of sales experience is preferred.
Existing Property & Casualty insurance license.

Responsibilities

Handle inbound calls and warm sales leads; no cold calls are required.
Consult with customers about their insurance needs.
Match customers with appropriate insurance coverages, products, and benefits.
Convert sales leads into policyholders.
Represent the Liberty Mutual brand and connect customers with products suited to their individual needs.
Complete paid training and obtain a Property & Casualty insurance license if not already licensed.