Remote Inside Sales Representative
About The Position
Liberty Mutual is hiring remote Inside Sales Representatives for its Contact Center Sales Organization. The role handles inbound calls and warm leads, consults with customers about their insurance needs, recommends appropriate coverages, products, and benefits, and converts sales leads into policyholders. The position includes paid training and, for candidates without a Property & Casualty license, paid licensing training. Training lasts 16 weeks for licensed hires and 18 weeks for unlicensed hires. Candidates must reside in an eligible state; due to licensing restrictions, employees must remain in their state of residence for at least one year before relocating. The role requires a schedule of four weekdays and one weekend day, with standard shifts of 11:30 a.m.–8 p.m. Eastern, 12:30–9 p.m. Central, or 8:30 a.m.–5 p.m. Pacific. Work-at-home requirements include a professional workspace with a dedicated desk and wired high-speed internet (cable, fiber, or DSL) providing at least 100 Mbps download and 20 Mbps upload; satellite and mobile internet are not supported. Computer equipment is provided.
Requirements
- At least 2 years of sales- or service-related work experience.
- Property & Casualty insurance license required after hire; paid licensing training is provided to candidates who do not already hold one.
- Strong interpersonal and persuasion skills to close sales.
- Ability to communicate effectively with prospects and customers.
- Excellent analytical, decision-making, and organizational skills.
- Strong typing capabilities and PC proficiency.
- Must reside in an eligible state for the role; licensed-only applicants are restricted to the specified states listed in the posting.
- Must be available to work four weekdays and one weekend day.
- Must maintain a professional home workspace with a dedicated desk and wired cable, fiber, or DSL internet providing at least 100 Mbps download and 20 Mbps upload; satellite and mobile internet are not supported.
- Must remain in the state of residence for at least one year before relocating.
Nice To Haves
- 2–3 years of sales experience is preferred.
- An existing Property & Casualty insurance license.
Responsibilities
- Handle inbound calls and warm sales leads; the role does not involve cold calls.
- Consult with customers about their insurance needs and match them with appropriate coverages, products, and benefits.
- Convert sales leads into Liberty Mutual policyholders.
- Represent the Liberty brand and connect customers with products suited to their individual needs.
- Provide customers with quality products and services while conducting sales with integrity.
Benefits
- Paid training and licensing opportunities.
- Comprehensive medical benefits starting on Day 1.
- Commission-based earning potential and opportunities for rewards and recognition.
- Flexible work arrangements.
- Work-life balance.
- Benefits supporting employees’ life and well-being.
- Professional development opportunities.
- Employee Resource Groups.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
