Remote Inside Sales Representative

Liberty Mutual • Tallahassee, FL

4d • Remote

About The Position

Liberty Mutual is hiring remote Inside Sales Representatives for its Contact Center Sales Organization. Representatives handle inbound calls and warm leads, consult with customers about their insurance needs, recommend appropriate coverages, products, and benefits, and convert sales leads into policyholders. The position involves representing the Liberty Mutual brand and providing customer-centered sales service; it does not involve cold calls.

Paid training begins on the first day and includes Property & Casualty licensing for hires who are not already licensed. Training lasts 16 weeks for licensed hires and 18 weeks for unlicensed hires. Employees must hold a Property & Casualty license after hire. Due to state licensing restrictions, employees must remain in their resident state for at least one year before relocating.

The role is remote and includes a required schedule of four weekdays and one weekend day. Standard shifts are 11:30 a.m.–8:00 p.m. Eastern, 12:30–9:00 p.m. Central, or 8:30 a.m.–5:00 p.m. Pacific. Work-at-home requirements include a professional workspace or room with a dedicated desk and wired high-speed internet via cable, fiber, or DSL, with minimum speeds of 100 Mbps download and 20 Mbps upload. Satellite and mobile internet are not supported. Computer equipment is provided.

Hiring is limited to applicants residing in the specified states. Starting base salary is $45,000, with stated average earnings of $55,000–$75,000 through base pay and commission. Top-performing agents in their second year and beyond can earn up to $85,000 or more. The role includes comprehensive medical benefits from day one, flexible work arrangements, opportunities for rewards and recognition, and professional development opportunities. The position is with Liberty Mutual, which describes its workplace as inclusive and an equal opportunity employer.

Requirements

• At least 2 years of sales- or service-related work experience.
• Strong interpersonal and persuasion skills to close sales.
• Ability to communicate effectively with prospects and customers.
• Strong analytical, decision-making, and organizational skills.
• Strong typing capabilities and PC proficiency.
• Must hold a Property & Casualty Insurance license after hire; paid training and licensing are provided for those who do not already have one.
• Must be available to work four weekdays and one weekend day.
• Must reside in an eligible state and remain in the state of residence for at least one year before relocating.
• Must maintain a professional home workspace with a dedicated desk and wired cable, fiber, or DSL internet offering at least 100 Mbps download and 20 Mbps upload; satellite and mobile internet are not supported.

Nice To Haves

• 2–3 years of sales experience preferred.
• Existing Property & Casualty license; licensed and unlicensed hiring classes are offered.

Responsibilities

• Handle inbound calls and warm sales leads; no cold calling is involved.
• Consult with customers about their insurance needs.
• Match customers with appropriate insurance coverages, products, and benefits.
• Convert sales leads into policyholders.
• Represent the Liberty Mutual brand and connect customers with products suited to their individual needs.
• Provide customer-centered sales service with integrity.

Benefits

• Paid training and licensing opportunities.
• Comprehensive medical benefits from day one.
• Commission and earning potential, with average earnings stated as $55,000–$75,000 and top-performing agents in their second year and onward able to earn $85,000 or more.
• Flexible work arrangements.
• Opportunities for rewards and recognition.
• Professional development opportunities.
• Computer equipment provided.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed