Remote Inside Sales Representative

Liberty Mutual•Lake Mary, FL

1d•Remote

About The Position

Liberty Mutual is hiring remote Inside Sales Representatives for its Contact Center Sales Organization. Representatives handle inbound calls and warm leads, consult with customers about their insurance needs, recommend appropriate coverage, products, and benefits, and convert sales leads into policyholders. The role provides paid training and, for candidates without a Property & Casualty license, paid licensing training. Training lasts 16 weeks for licensed hires and 18 weeks for unlicensed hires. Employees must remain in their resident state for at least one year before relocating because of state licensing restrictions. The position is remote and includes a set schedule of four weekdays and one weekend day. Standard shifts are 11:30 a.m.–8:00 p.m. Eastern, 12:30 p.m.–9:00 p.m. Central, or 8:30 a.m.–5:00 p.m. Pacific. Employees must meet work-at-home requirements, including a professional workspace with a dedicated desk and wired high-speed internet service with at least 100 Mbps download and 20 Mbps upload speeds; satellite and mobile internet are not supported. Computer equipment is provided. The starting base salary is $45,000, with average earnings of $55,000–$75,000 through base salary and commission. Top-performing agents in their second year and onward can earn up to $85,000 or more. Comprehensive medical benefits are available from day one, along with opportunities for rewards and recognition.

Requirements

At least 2 years of sales- or service-related work experience.
Strong interpersonal and persuasion skills to close sales.
Ability to communicate effectively with prospects and customers.
Strong analytical, decision-making, and organizational skills.
Strong typing capabilities and PC proficiency.
A Property & Casualty Insurance license is required after hire; paid licensing training is available for candidates who do not already hold one.
Must reside in one of the specified hiring locations and remain in the resident state for at least one year before relocating.
Must be available to work four weekdays and one weekend day.
Must meet work-at-home requirements: a professional workspace with a dedicated desk and wired high-speed internet providing at least 100 Mbps download and 20 Mbps upload; satellite and mobile internet are not supported.

Nice To Haves

2–3 years of sales experience is preferred.
An existing Property & Casualty Insurance license.

Responsibilities

Handle inbound calls and warm sales leads; the role does not involve cold calls.
Consult with customers about their insurance needs.
Match customers with appropriate insurance coverage, products, and benefits.
Convert sales leads into Liberty Mutual policyholders.
Represent the Liberty Mutual brand and connect customers with products suited to their individual needs.
Provide customer-focused sales service with integrity.