Inside Sales Jobs

About The Position

Requirements

• Bachelor's degree in Chemistry, Chemical Engineering, Industrial Engineering, Business, or a related scientific/technical field.
• Minimum of 3+ years of experience in product, laboratory, or sales environments (we also value an equivalent combination of education and unique life experience).
• Excellent customer service skills and the ability to thrive in a fast paced setting.
• Availability for occasional overtime when the team needs extra support.
• Must be able to operate in a drug-free workplace.

Nice To Haves

• Experience in industrial retail, inside sales, or inventory control is a plus.
• A background in gas, welding, or safety supplies is a wonderful asset.
• Familiarity with SAP, Google, or MS Office Applications.
• A detailed understanding of SAP and PROS functionalities.
• The ability to communicate clearly and warmly with a wide variety of people from different backgrounds.

Responsibilities

• Conduct thorough research to identify potential customers and generate new leads.
• Meet and advance sales goals for specialty gas products, including pure gases, gas mixtures, and related equipment.
• Develop and execute strategic sales plans to identify, qualify, and partner with new customers within target industries.
• Cultivate and maintain strong relationships with existing customers, understanding their evolving needs and ensuring customer satisfaction.
• Conduct technical presentations and product demonstrations to educate and support customers on the features, benefits, and applications of Airgas specialty gas products.
• Collaborate with internal teams, including operations, customer service, and technical support, to ensure seamless order fulfillment and build alignment on solutions.
• Prepare and present accurate sales forecasts, reports, and pipeline updates to management.
• Monitor market trends, competitor activities, and customer feedback to discover opportunities for product development or service enhancements.
• Facilitate agreement on pricing and contract terms with customers, adhering to company guidelines and profitability objectives.
• Attend industry trade shows, conferences, and networking events to promote Airgas specialty gas offerings and expand professional contacts.
• Build rapport and foster understanding to address customer inquiries effectively.
• Collaborate with internal teams to provide solutions that meet customer requirements.
• Resolve customer inquiries and concerns professionally.
• Protect the confidentiality of sensitive information.
• Present a professional image reflective of our company values.
• Identify and align key customer stakeholders at all levels within targeted accounts to advance sustainable growth by welcoming new business accounts.
• Establishes and maintains clear and consistent lines of communication with internal departments relative to new customer developments, successes, and opportunities to ensure a supportive transition.
• Utilizes all available resources to help realize growth opportunities.

Benefits

• Monthly auto allowance
• Medical, Dental, Vision, Life, AD&D, and Disability Insurance
• 14-week paid child birth benefit
• 401(k) Retirement Plan with company match
• Tuition Assistance
• Paid Holidays
• Vacation
• Sick time
• Employee Assistance Program (EAP)
• Pre-tax commuter transportation benefit
• Parental leave
• Jury duty and funeral/bereavement leave
• Discounted college tuition for eligible employees’ dependents
• Airgas Scholarship Program for dependent children