Technical Inside Sales

Electric Motor Shop & Supply • Fresno, CA

1d

About The Position

The Technical Inside Sales Representative supports customers, account managers, and the internal sales team by providing customer service, product knowledge, and timely sales assistance. The role involves helping customers select products, preparing quotations, processing orders, sourcing products, and responding to technical inquiries about industrial electrical products such as electric motors, motor controls, power distribution, automation products, and related equipment.

Successful candidates are communicative, detail-oriented problem solvers who are committed to meeting customer needs in a fast-paced environment. The company welcomes candidates with industrial electrical sales experience as well as those with strong customer service backgrounds who are motivated to learn.

Requirements

• Valid California driver's license with a clean driving record.
• High school diploma or equivalent.
• Strong customer service, communication, and interpersonal skills.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Ability to work independently and collaboratively in a fast-paced environment.
• Willingness to learn industrial electrical products, applications, and company procedures.
• Computer proficiency and ability to learn business software and order processing systems.
• Willingness to participate in pre-employment drug/alcohol testing and background screening.

Nice To Haves

• Previous experience in electrical distribution, industrial supply, or technical inside sales.
• Knowledge of industrial electrical products, including electric motors, motor controls, circuit protection, power distribution, PLCs, HMIs, and variable frequency drives.
• Experience preparing technical quotations, sourcing materials, and identifying equivalent or alternative products.
• Ability to interpret product specifications and assist customers with application requirements.
• Experience working with manufacturers, vendors, and outside sales representatives.
• Familiarity with ERP/order management systems and Microsoft Office applications.
• Demonstrated ability to build customer relationships, identify sales opportunities, and provide effective product solutions.

Responsibilities

• Provide excellent customer service and build strong relationships with customers, account managers, vendors, and internal teams.
• Prepare accurate quotations, process orders, and respond promptly to customer inquiries about pricing, availability, and delivery.
• Assist customers with product selection, technical information, and solutions for industrial electrical products, including motors, controls, power distribution, and automation.
• Generate new and repeat sales by promoting stock products, recommending alternatives, and identifying opportunities to increase sales.
• Resolve customer concerns and order discrepancies professionally and ensure timely follow-through.
• Collaborate with purchasing, warehouse, outside sales, and technical teams to meet customer expectations.
• Continuously develop product knowledge, technical skills, and understanding of industry applications.
• Manage multiple priorities while maintaining accuracy, organization, and attention to detail.
• Support fellow team members and assist with other departmental responsibilities as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED