Inside Sales Rep

Rite-Hite•Denver, CO

2d•Onsite

About The Position

At Arbon Equipment, a Rite-Hite Company, the Inside Sales Rep helps customers find solutions that support safe, productive, and efficient workplaces. The role generates and qualifies sales leads, supports quote development for territory sellers, and advances sales on behalf of Territory Representatives. It also directly manages smaller, transactional customer relationships and takes sales to close where appropriate. Reporting to the Inside Sales Manager, this position is part of the Inside Sales organization led by the Director Inside Sales. It works closely with Territory Representatives and Field Support to provide a seamless customer experience. Employees are expected to model Rite-Hite's values and contribute to a culture of accountability, collaboration, respect, and safety. The position is based in an office, with the work location to be determined and minimal travel required. The role involves frequent computer-based work and regular communication, standing, and walking. Occasional travel may be required.

Requirements

1–2+ years of inside sales, customer service, or call center sales experience.
Strong phone and digital communication skills.
Proficiency with CRM systems.
Ability to multitask and prioritize in a fast-paced environment.
Consultative, needs-based selling approach.
Collaborative, team-oriented mindset.
Ability to meet customer site access and safety requirements, if applicable.
Ability to pass a background check.
Eligibility to work in the United States.

Nice To Haves

Associate's or Bachelor's degree, or an equivalent combination of education and experience.
Experience in industrial or distribution sales.
Experience with CRM and sales engagement tools.
Bilingual Spanish skills, depending on region.
Experience supporting a field sales team.

Responsibilities

Support and promote a culture of safety; follow Company and OSHA safety policies and procedures, use required personal protective equipment, and promptly report hazards, near misses, and incidents.
Generate and qualify inbound and outbound leads and sales opportunities.
Support quote development and follow-up for Territory Representatives.
Manage smaller and transactional customer relationships directly, taking sales to close where appropriate.
Maintain accurate records of leads, opportunities, and customer activity in the CRM system.
Respond promptly to customer inquiries through phone and digital channels.
Partner with Territory Representatives to hand off qualified opportunities and provide status updates.
Support marketing campaign follow-up and demand-generation activities.
Identify upsell and cross-sell opportunities during customer interactions.
Contribute to regional Inside Sales performance metrics, including response time and conversion rate.
Model company values in daily interactions, decision-making, and work, and contribute to a culture of accountability, collaboration, and respect.