Inside Sales Rep

United Rentals•Amarillo, TX

About The Position

The Inside Sales Rep implements the branch’s business plan by serving a diverse customer base and handling in-branch equipment rentals, customer relations, telemarketing, and collections. The primary responsibility is to increase branch revenue by renting and selling equipment, advising the manager of product and service needs, and providing exceptional customer service. The role involves specialty engineered rental products and services, including generators, pumps, chillers, heating and air-conditioning equipment, dehumidification systems, load banks, and electrical distribution.

Requirements

Associate’s degree or equivalent combination of experience and education.
Strong customer service orientation and sales experience or skills.
Proficiency with Microsoft Office, including Word and Excel.
Strong verbal and written communication skills.
Engineering aptitude, including the ability to size, quote, install, and maintain large projects involving sewer bypass, industrial process cooling, construction and water-damage drying, multi-level power distribution, or large-scale climate control.
Valid driver’s license with an acceptable driving record.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Build understanding of the rental business and specialty engineered rental products and services.
Establish new rental and sales accounts through telemarketing and by serving call-in customers.
Process rental quotations, reservations, contracts, and invoices in accordance with company policies and procedures.
Educate customers on proper equipment usage and safety procedures.
Ensure contract-related information entered into the branch computer system is accurate.
Coordinate and track daily equipment pickups and returns.
Run reports to monitor equipment and support smooth operations.
Coordinate with inside and outside branch employees to deliver customer satisfaction.
Maintain accurate inventory records of branch assets.
Increase branch revenue by renting and selling equipment, advising the manager of product and service needs, and providing customer service.
Handle customer relations and collections.