Inside Sales Rep.

United Rentals•Port Lavaca, TX

About The Position

The Inside Sales Rep serves as a key customer contact and consultant at a United Rentals branch, recommending solutions, quoting, selling, and fulfilling orders for equipment and services based on customer needs. The role supports rental and sales growth by building customer relationships, providing outstanding service, and handling multiple tasks in a fast-paced environment. In the Fluid Solutions version of the role, the representative focuses on fluid solutions equipment rentals and supplies, including specialty engineered products and services such as electric and hydraulic pumps, and supports branch equipment and inventory operations.

Requirements

Bachelor's degree preferred or equivalent experience.
Exceptional relationship-building and customer service skills.
Strong ability to multitask in a fast-paced environment.
Excellent teamwork, interpersonal, and communication skills.
Keen attention to detail and diligent attention to safety.
Valid driver's license with an acceptable driving record.
Strong sales and customer service skills.
Proficiency with MS Office, especially Word and Excel.

Nice To Haves

Knowledge of fluid solutions-related products and applications.

Responsibilities

Process rental quotations, reservations, and contracts.
Establish new rental and sales accounts by serving walk-in and call-in customers.
Negotiate equipment rental and contractor supply prices in accordance with pricing policies and procedures.
Dispatch delivery trucks and manage customer expectations regarding delivery.
Generate leads for new business and communicate them to Outside Sales Representatives.
Contact lost or dormant accounts to retain business.
Maintain a clean, presentable showroom stocked with merchandise.
Develop an understanding of the rental business for specialty engineered rental products and services, including electric and hydraulic pumps.
Educate customers about proper equipment use.
Coordinate with inside and outside branch employees to deliver customer satisfaction.
Coordinate and track daily equipment pickups and returns.
Run reports to monitor equipment and support smooth operations.
Maintain accurate inventory records of branch assets.
Perform other duties as assigned.