Inside Sales Rep

Snap-on•Richfield, OH

1d•Onsite

About The Position

The Inside Sales Rep performs sales to new and current customers in an assigned territory, primarily through electronic and telecommunication contact. The role assists management in devising sales plans and strategies and maintains account management functions to meet customer expectations and build satisfying customer relationships. It is an onsite position at Snap-on Business Solutions in Richfield, Ohio, with work hours Monday through Friday, 8 a.m. to 5 p.m.

Requirements

Must have a high degree of professionalism.
Must be a superior communicator, both verbally and in writing.
Must be able to travel to sales meetings, trade shows, and other company-related business functions as required.
Must have related experience in computer hardware and software markets.
Must be competent in MS Office and able to work with cloud-based database systems.

Nice To Haves

An undergraduate college degree in business is preferred.
Three to five years of experience directly selling to end users is preferred.

Responsibilities

Attain sales quotas for new and existing customers as reflected in annual Compensation Plans.
Develop new business relationships with non-SBS customers.
Work directly with current customers to make specific sales and support customer retention.
Report to management on competition, competitor pricing, and other industry trends.
Provide input to management to develop programs that support new business.
Learn and use the SBS customer database and CPQ module to maximize sales efforts.
Communicate clearly and concisely with customers about sales, configuration issues, payment obligations, and other issues.
Communicate clearly and concisely with SBS associates across departments.
Work with SBS Accounts Receivable, Sales Management, and others to resolve dealership transfers, seat reductions, and cancellations.
Perform demonstrations and develop new markets for new products as they are introduced.
Attend trade shows to work the booth and greet new and existing customers.
Perform other miscellaneous duties as assigned.