Inside Sales Jobs

About The Position

Requirements

• Knowledge of HVAC products or HVAC background (technical training or experience)
• Familiarity with commercial electric heating products; duct heaters, wall heaters, baseboard, thermostats, electrical fan coil heaters, electric and hot water/steam air curtains, electric heat trace and controls
• Ability to read and understand mechanical specifications, drawings and schedules, some electrical symbols
• Ability to quote motor controllers, variable frequency drives, mechanical disconnect/safety switches
• Basic math and computer skills
• Proficient in Microsoft Word, Excel, Outlook
• Able to become proficient with proprietary internal business systems
• Strong communication skills both writing and verbal
• Effective time management, organization, and multi-tasking skills
• Team player who works well under pressure
• Professionalism and business acumen to portray the company in a positive manner
• Clean and valid driver's license to travel to other branches as needed

Nice To Haves

• High school degree, GED, or equivalent training (military) or work experience, preferred

Responsibilities

• Support customers, outside sales, internal operations, and suppliers in all aspects of the pre-sale and post-sale processes
• Prepare quotations – based on customer needs, or direction of outside sales, including price and availability; typically involving utilization of back-office business systems and supplier websites
• Manage bid requests from contractors and provide accurate and complete quotations; distribute to all interested parties
• Quotation follow-up via phone and e-mail
• Communicate with suppliers to secure special pricing, terms, etc. as needed
• Order entry, acknowledgment, purchasing, tracking, and expediting
• Communicate with all parties as needed to achieve the highest level of customer satisfaction
• Setup new accounts including coordination of credit applications
• Perform general clerical duties to include but not limited to, ongoing maintenance of hard copy and electronic filing systems
• Other sales/admin related duties as assigned from time to time

Benefits

• Health insurance (medical, dental, vision)
• PTO program and paid holidays
• EAP
• ESOP (Employee Stock Ownership Plan)
• 401K