Representative, Inside Sales

Dallas Mavericks•Dallas, TX

About The Position

The Dallas Mavericks are seeking high-character individuals passionate about becoming sales leaders in the sports industry. Inside Sales Representatives sell full and partial season ticket memberships, group tickets, premium seats, and nightly suite rentals. Reporting to the Manager of Inside Sales, the representative receives ongoing training from the Mavericks leadership team. The role emphasizes career and personal development to support advancement in the industry.

Requirements

  • Bachelor's degree in a related field or equivalent job experience.
  • Excellent verbal and written communication skills.
  • Highly motivated and self-driven, with a desire to excel in sales.
  • Coachable and willing to learn, with a consistently positive attitude.
  • Ability to function in a fast-paced environment.
  • Ability to work flexible hours, including nights, weekends, and holidays.

Responsibilities

  • Sell full and partial season memberships, group tickets, premium seats, and nightly suite rentals.
  • Meet outbound call and touchpoint expectations to generate new ticket sales.
  • Develop new relationships through prospecting, sales tables, seat visits, and off-site and in-arena events.
  • Schedule and conduct face-to-face meetings both outside the office and in the arena.
  • Provide excellent customer service to prospects, clients, and fans throughout the arena and at other Mavericks events.
  • Anticipate the needs of existing Club Maverick Members to maximize renewals, and identify cross-selling and referral opportunities.
  • Contribute positively to the sales team culture by collaborating with internal and external resources.
  • Maintain accurate and detailed client and prospect records in the CRM system.
  • Continue learning the sales process and implement strategies from training in daily sales efforts.
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