Inside Sales Representative-Distribution

Precision Pumping Systems•Boise, ID

About The Position

The Inside Sales Representative supports daily sales operations for the company's MRO distribution division, serving industrial customers nationwide. The role handles customer inquiries, processes orders, coordinates with vendors, and provides customer service by phone and email. It also includes light warehouse duties and hands-on, on-the-job product training. The position works across office and warehouse environments and collaborates with internal departments to support smooth operations and customer satisfaction.

Requirements

Strong written and verbal communication skills.
Ability to manage multiple tasks and prioritize effectively.
Comfort working in both office and warehouse environments.
Positive attitude, strong attention to detail, and commitment to customer service.
Ability to lift up to 70 pounds.

Nice To Haves

Prior inside sales, customer service, or distribution experience; MRO or industrial sales experience is a plus.
Proficiency with Microsoft Office, including Outlook, Excel, and Word.
Experience with QuickBooks or similar accounting or order management systems.

Responsibilities

Serve as the primary point of contact for customer inquiries by phone and email.
Provide accurate product information and guide customers through order selection.
Process customer orders using QuickBooks, vendor portals, and internal order systems.
Prepare and update documents using Microsoft Office Suite.
Coordinate with vendors to check product availability, pricing, and lead times.
Support warehouse operations, including packaging and shipping orders.
Maintain organized sales records and assist with inventory coordination.
Participate in on-the-job product training to build product knowledge and support customer needs.
Collaborate with internal departments to ensure smooth operations and customer satisfaction.