About The Position

As a Senior Representative - Inside Sales, you will interact with existing customers to increase sales of the Company's products and/or services. You will create and upsell orders, support customer satisfaction, and add value to the customer's buying experience. You will own a book of larger, more complex accounts and be proficient in all aspects of the inside sales process, with a focus on proactive selling techniques to add business or expand current accounts. You will also collaborate with outside sales to ensure goals are met. This role includes the opportunity to earn commission in addition to base salary, with earnings tied to individual sales performance. Compensation may vary based on factors such as geographic location, education, experience, qualifications, skills, shift, or collective bargaining agreements. Eligible compensation may also include a bonus or sales incentive plan, subject to applicable plan terms. Eligible employees may receive benefits that include paid time off, medical, dental, and vision coverage, and retirement savings plans.

Requirements

  • High school diploma or equivalent required.
  • In-depth knowledge and experience in sales and sales administration, with 4–5 years of experience.
  • Strong computer skills, including Microsoft Office.
  • Demonstrated sustained competency as a professional contributor.
  • Ability to perform multiple tasks simultaneously.
  • Ability to work in a team environment and mentor or coach team members.
  • Strong written and verbal communication skills.
  • Ability to prospect and market concepts to existing and potential new accounts.
  • Ability to take action to solve problems while exhibiting judgment and a realistic understanding of issues.
  • Ability to solve difficult and moderately complex problems, identify barriers and core problems, and apply problem-solving skills to resolve complex situations.
  • Ability to work independently with minimal supervision.
  • Ability to travel 0%–25%.

Nice To Haves

  • Bachelor’s degree preferred.
  • Preferred sales experience in an electrical or distribution environment.

Responsibilities

  • Meet and exceed performance measurements based on volume budgets, profitability, penetration, and efficiency objectives.
  • Market products and offer value-added services.
  • Develop strong business relationships, grow existing accounts, and prospect for opportunities within the account base.
  • Own, qualify, and develop opportunities passed from marketing, outside sales, and national accounts.
  • Keep abreast of new products and acquire and share competitive knowledge.
  • Report industry trends, competitive pricing, and customer feedback to management.
  • Collaborate with outside sales to help ensure goals are met.
  • May serve as a lead for other inside sales representatives on processes, systems, and customers.

Benefits

  • Commission opportunity in addition to base salary, tied to individual sales performance.
  • Eligible positions may include participation in a bonus or sales incentive plan.
  • Benefits for eligible employees may include paid time off, medical, dental, and vision coverage, and retirement savings plans.
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