Senior Inside Sales Representative

REXEL • Longmont, CO

6d • $27 - $31

About The Position

Rexel USA is seeking a Senior Inside Sales Representative to join its team in Longmont, Colorado. Rexel USA distributes electrical products, data and wireless communication products, and related supplies through multiple business banners and a U.S. network of more than 460 warehouse storefront locations.

The Senior Inside Sales Representative conducts proactive inside sales and marketing by telephone and email to increase profitable sales. The role builds and maintains customer relationships, processes quotes and orders, develops product and application knowledge, and identifies opportunities for organic growth within the existing customer base. The representative also prospects for new accounts, supports outside sales personnel, and uses company digital tools to promote and sell products.

This position may also support branch operations, including counter sales, preparing and filling orders, receiving, stocking, staging, shipping material, and maintaining branch equipment. The Colorado pay range is $26.58–$31.25 per hour, depending on qualifications, experience, and other legally permitted considerations. The position participates in the Inside Sales Plan for commission/bonus.

Requirements

• At least 4 years of customer service, sales, or electrical distribution experience.
• High school diploma or GED required.
• Ability to handle complex issues and problems.
• Comprehensive product and application knowledge.
• Positive, friendly, and helpful attitude with customers, with sensitivity to their needs.
• Customer-oriented and motivated, with excellent communication, presentation, organization, and problem-solving skills.
• Ability to prioritize and manage multiple tasks and deadlines.
• Excellent negotiation and interpersonal skills, and ability to influence and drive decisions.
• Highly self-motivated.
• Familiarity with Microsoft Office, relevant ERP systems, and customer relationship management (CRM) tools.
• Ability to work overtime as needed.

Responsibilities

• Process telephone orders by quoting product prices, delivery specifications, and payment terms, and offer substitute products when appropriate.
• Assist outside sales personnel by processing priority transactions.
• Use company digital tools to sell, market, promote, and demonstrate products, answer technical questions, and increase sales to new and existing customers.
• Prospect for new accounts within a specified geographical territory.
• Manage a defined customer base and establish and maintain customer relationships; the role may involve a larger or more complex customer base.
• Learn and evaluate customer operations to identify customer objectives, requirements, and preferences; close orders and resolve customer issues promptly using root-cause analysis.
• Process product quotations and proposals and follow up throughout the customer's purchasing cycle.
• Gather and report information to management about the company, competitors, pricing, products, and current and future market trends.
• Participate in product meetings, product and process seminars, and product training to maintain and enhance personal and product knowledge.
• Pursue product applications using personal knowledge, internal specialists and other resources, vendor representatives, and other available sources.
• When required, perform branch functions such as counter sales, preparing and filling orders, receiving, stocking, staging, shipping material, and maintaining branch equipment.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) with employer match
• Paid vacation and sick time
• Paid company holidays and flexible personal days
• Tuition reimbursement
• Health and wellness programs
• Flexible spending accounts
• HSA accounts
• Commuter transit benefits
• Optional pet insurance, legal assistance, critical illness insurance, and home and auto insurance
• Employee discount programs
• Professional training and development programs
• Career advancement opportunities
• Commission/bonus plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED