Senior Inside Sales Representative

Golden Star Technology • Cerritos, CA

2d • Onsite

About The Position

Golden Star Technology (GST) is seeking an experienced, relationship-driven Senior Inside Sales Representative to join our high-performing team. As a Senior Inside Sales Representative, you will play a key role in supporting customer accounts, managing order workflows, and ensuring seamless, accurate delivery of technology solutions. This is an opportunity to join an industry-leading technology solutions provider where your expertise, initiative, and customer-centric mindset will make an immediate impact.

Requirements

• 5-7 years of inside sales experience, ideally in technology, IT solutions, manufacturing, distribution, or other customer-facing technical environments.
• Proven negotiation and upselling skills, with the ability to build strong, long-term customer relationships.
• Confidence in preparing, presenting, and refining customer quotes.
• Experience using ERP systems and strong proficiency in Microsoft Excel (spreadsheets, formulas, data tracking).
• Excellent written communication skills, particularly via email.
• Strong attention to detail, accuracy, and organizational skills.
• Ability to manage multiple priorities and perform effectively in a deadline-driven environment.
• Resourceful problem-solving skills with sound critical thinking.
• A proactive, collaborative self-starter mindset with a commitment to exceptional customer service.

Nice To Haves

• Experience selling technology solutions, networking hardware, AV solutions, managed services, cloud services, cybersecurity solutions, or other complex B2B products is highly preferred.

Responsibilities

• Preparing customer quotes, including pricing validation, delivery timelines, and terms.
• Processing customer purchase orders with accuracy and speed.
• Managing order status through backlog reports, open orders, customer portals, and internal systems.
• Monitoring and following up on quotes, orders, and customer inquiries to ensure timely resolution.
• Coordinating cross-functionally with internal teams and external partners to ensure smooth order fulfillment and on-time delivery.
• Acting as a primary liaison between customers, sales teams, and suppliers.
• Supporting business development efforts and assisting with Requests for Quotes (RFQs).
• Providing consistent, high-quality account management to both new and existing clients.

Benefits

• Competitive salary
• Medical, dental & vision insurance
• 401(k) plan
• Paid vacation
• Additional company perks and employee programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed