Senior Representative - Inside Sales

Wesco•North Charleston, SC

About The Position

As a Senior Representative - Inside Sales, you will interact with existing customers to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will own a book of larger, more complex accounts and be proficient in all aspects of the inside sales process, with a focus on proactive selling techniques to add business or expand your current book of accounts. You will also collaborate with outside sales to ensure goals are being met. This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.

Requirements

  • High school diploma or equivalent required.
  • In-depth knowledge and experience in Sales and Sales Administration (4–5 years).
  • Strong computer skills, including Microsoft Office.
  • Demonstrated high level of sustained competency as a professional contributor.
  • Ability to perform multiple tasks simultaneously.
  • Ability to work in a team environment and mentor or coach team members.
  • Strong written and verbal communication skills.
  • Ability to prospect and market concepts to existing and potential new accounts.
  • Ability to take action in solving problems while exhibiting judgment and a realistic understanding of issues.
  • Ability to solve difficult and sometimes moderately complex problems, take a new perspective using existing solutions, identify key barriers or core problems, and apply problem-solving skills to resolve complex situations.
  • Ability to work independently with minimal supervision.
  • Ability to travel 0%–25%.

Nice To Haves

  • Bachelor’s degree preferred.
  • Preferred sales experience in an electrical or distribution environment.

Responsibilities

  • Meet and exceed performance measurements based on volume budgets, profitability, penetration, and efficiency objectives.
  • Market products and offer value-added services.
  • Develop strong business relationships in growing existing accounts and prospect for opportunities within the account base.
  • Own, qualify, and develop opportunities passed from marketing, outside sales, and national accounts.
  • Keep abreast of new products and acquire and share competitive knowledge.
  • Report industry trends, competitive pricing, and customer feedback to management.
  • May function as the lead for other ISRs with respect to processes, systems, customers, and related matters.
  • Collaborate with outside sales to ensure goals are being met.
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