Senior Representative - Inside Sales

Wesco • Phoenix, AZ

2d • $28 - $37

About The Position

The Senior Representative - Inside Sales interacts with existing customers to increase sales of the Company's products and/or services. The role obtains, creates, and upsells orders to support customer satisfaction and add value to the buying experience. It owns a book of larger, more complex accounts and applies proficiency across the inside sales process, with a focus on proactive selling to add business or expand existing accounts. The role also collaborates with outside sales to ensure goals are met.

The position may serve as a lead for other Inside Sales Representatives on processes, systems, and customer matters. It includes the opportunity to earn commission in addition to base salary, with earnings tied to individual sales performance. Compensation may also include a bonus or sales incentive plan where applicable. Eligible employees may have access to paid time off, medical, dental, and vision coverage, and retirement savings plans.

Requirements

• High school diploma or equivalent required.
• In-depth knowledge and experience in Sales and Sales Administration (4–5 years).
• Strong computer skills, including Microsoft Office.
• Demonstrated high level of sustained competency as a professional contributor.
• Ability to perform multiple tasks simultaneously.
• Ability to work in a team environment and mentor or coach team members.
• Strong written and verbal communication skills.
• Ability to prospect and market concepts to existing and potential new accounts.
• Ability to take action in solving problems while exhibiting judgment and a realistic understanding of issues.
• Ability to solve difficult and sometimes moderately complex problems, use existing solutions from a new perspective, identify key barriers or core problems, and apply problem-solving skills to resolve complex situations.
• Ability to work independently with minimal supervision.
• Ability to travel 0%–25%.

Nice To Haves

• Bachelor’s degree preferred.
• Preferred sales experience in an electrical or distribution environment.

Responsibilities

• Meets and exceeds performance measurements based on volume budgets, profitability, penetration, and efficiency objectives.
• Markets products and offers value-added services.
• Develops strong business relationships, grows existing accounts, and prospects for opportunities within the account base.
• Owns, qualifies, and develops opportunities passed from marketing, outside sales, and national accounts.
• Keeps abreast of new products and acquires and shares competitive knowledge.
• Reports industry trends, competitive pricing, and customer feedback to management.
• May function as the lead for other Inside Sales Representatives regarding processes, systems, and customers.
• Collaborates with outside sales to ensure goals are met.

Benefits

• Opportunity to earn commission in addition to base salary, tied to individual sales performance.
• For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to applicable plan terms and conditions.
• Eligible employees may receive paid time off, medical coverage, dental coverage, vision coverage, and retirement savings plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED