Inside Sales Representative-Roofing

Shamrock Roofing • Overland Park, KS

2d • Onsite

About The Position

Shamrock Roofing & Construction is hiring an Inside Sales Representative to turn inbound and outbound opportunities into scheduled inspections and closed roofing and exterior projects. This in-office role is based in Kansas City, Missouri, and is suited to someone with roofing sales or insurance-claims experience who thrives in a goal-driven environment.

The representative contacts prospective and existing customers, qualifies inbound homeowner inquiries, follows up on leads and estimates, and guides homeowners through the company’s roofing products, services, and the insurance claims process. The role works with Roofing Project Managers to ensure a smooth handoff after a sale and uses CRM and other productivity tools to document customer and sales activity.

The stated base salary is $40,000–$45,000 depending on experience, with uncapped commission on closed sales. The schedule is Monday through Friday, 8:00 a.m.–5:00 p.m., with a one-hour lunch; Saturdays may be required as needed. Benefits begin on stated eligibility timelines, and all new hires are subject to a 90-day introductory period.

Requirements

• 1–2 years of roofing sales experience or 1–2 years of insurance adjuster experience.
• Working knowledge of residential roofing systems and the homeowner insurance claims process.
• Residential (B2C) sales or customer-facing experience.
• Proven track record of meeting or exceeding goals.
• Strong closing, objection-handling, and relationship-building skills.
• Excellent verbal and written communication skills.
• Comfort using CRM systems, Google Workspace, and basic spreadsheets.
• Strong organization, time management, and follow-up skills.
• Self-motivated, competitive, and results-oriented.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Make outbound calls to prospective and existing customers to generate roofing and exterior project opportunities.
• Answer inbound calls from homeowners, qualify leads, and convert inquiries into scheduled inspections and sales opportunities.
• Follow up on leads, estimates, and open opportunities to maximize close rates.
• Guide homeowners through Shamrock’s roofing products, services, and the insurance claims process.
• Identify customer needs and recommend appropriate roofing solutions.
• Meet or exceed individual sales goals and key performance metrics.
• Accurately document customer interactions and sales activity in the CRM.
• Coordinate with Roofing Project Managers to ensure a smooth handoff after the sale.
• Communicate professionally by phone, email, and text.
• Stay current on company products, promotions, and industry knowledge.
• Perform other duties as assigned.

Benefits

• Uncapped commission on every closed sale.
• Medical, dental, and vision insurance after 30 days, effective the first of the following month.
• PTO accrual after 30 days.
• 401(k) eligibility after six months.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed