Full Time - Sales Associate - Inside Lawn & Garden - Day
About The Position
As a Customer Service Associate at Lowe’s, you provide friendly, professional service and help customers find products and services for their home improvement needs. You welcome customers, answer questions, help locate and select merchandise, and ensure their needs are met. The role includes organizing and replenishing merchandise, processing orders and deliveries, and occasionally loading merchandise. Duties vary by department; this position is for Inside Lawn & Garden. Associates may cross-train in other store areas and prepare merchandise to meet customer needs, such as cutting or bundling products where applicable. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions can include indoor and outdoor environments, changing weather and temperatures, noise, and moving or shaking objects and equipment. Associates follow lifting guidelines, use team lifts when needed, and operate powered equipment only with proper training or assistance.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate and handle merchandise.
- Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-train in other store areas to help deliver customer service.
- Prepare merchandise in the department based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds, as applicable.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Multiple health insurance options.
- Tuition assistance program.
- Company-matching 401(k).
- Optional Employee Stock Purchase Program.
- 10% Associate Discount.
- Track to the Trades program.
- Flexible schedules.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
