Inside Sales Jobs

About The Position

Requirements

• High school diploma or general education degree (GED); and a minimum of one year of experience in sales, preferably in a heavy industrial environment; or an equivalent combination of education and work experience.

Responsibilities

• Makes 80 outbound phone contacts per week.
• Responds to the needs of walk-in customers.
• Accountable for Customer Relationship Management (“CRM”) input with retail customers within assigned territory.
• Conducts proactive account management on assigned accounts by completing the customer profile function in Sales Link.
• Gathers and updates customer equipment lists.
• Uses Sales Link to document customer information, leads, activities and sales transactions.
• Partners with Marketing, Product Support Sales Representative, and Sales Representatives to identify interested and qualified customers.
• Contacts prospective customers to determine customer needs, present product information, and explain available services. Provides information brochures and other literature to inform customers and influence buying decisions.
• Follows up on telemarketing leads.
• Evaluates leads, effectively and efficiently, and determines whether to respond or pass the lead to sales resources management for assignment.
• Presents equipment and finance options and solutions, as needed.
• Quotes and closes product support transactions.
• Completes all required sales documentation including finance contracts.
• Follows all sales processes and procedures.
• Partners with management to ensure marketing campaigns are directed to the right opportunities for retail customers.
• Assists with customer surveys as needed.
• Maintains punctual, regular, and predictable attendance.

Benefits

• competitive wages
• generous benefits
• promotional opportunities