Inside Counter Sales - Millville, NJ

Keen Compressed Gas Co.•Millville, NJ

About The Position

The Inside Counter Sales position sells medical, industrial, and specialty gases, as well as welding equipment, hard goods, and tools. The role responds to inquiries and concerns from walk-in and telephone customers, processes orders in accordance with established safety procedures, provides exceptional customer service, and maintains accurate inventory records. The associate also supports the Branch Manager, Outside Sales team, and Delivery Driver as needed. The position is in the Inside Sales department, reports to the Branch Area Manager, and is classified as non-exempt. The stated base salary range is $20.00–$26.00; the offered salary depends on factors including the candidate’s experience and industry tenure. Additional benefits and bonuses are not included in the stated range.

Requirements

High school diploma or equivalent.
At least 2 years of previous product, warehouse, sales, or customer service-related experience and/or training, or an equivalent combination of education and experience.
Proficiency in Microsoft Office applications.

Nice To Haves

Associate's or bachelor's degree.
Strong background in the gas, welding, and/or safety supply industry with retail experience.
Experience with industrial-related supplies, products, or services, preferably industrial gases and/or welding supplies.
Prior experience operating a forklift.

Responsibilities

Solicit sales from walk-in and telephone customers; help customers identify product needs and locate merchandise.
Complete and file required paperwork accurately and promptly.
Document sales, quotes, and other relevant information.
Enter sales and quote data into the computer and research customer information using the computer system.
Receive payment for merchandise or services and enter sales into the computer.
Account for payments received and follow administrative and accounting procedures.
Handle customer inquiries about accounts receivable billing issues, cylinder balances, order status, and delivery timing.
Follow all safety procedures, including established procedures for handling, exchanging, and storing cylinders.
Maintain showroom cleanliness according to management procedures.
Keep price documentation and product literature current as it becomes available.
Maintain current product knowledge.
Support the Branch Manager, Outside Sales team, and Delivery Driver as needed.