Inside Counter Sales - Millville, NJ

KEEN COMPRESSED GAS CO. • Millville, IA

6d • $20 - $26

About The Position

The Inside Counter Sales position sells medical, industrial, and specialty gases, as well as welding equipment, hard goods, and tools. The role responds to inquiries and concerns from walk-in and telephone customers, processes orders in accordance with established safety procedures, provides exceptional customer service, and maintains accurate inventory records. The Counter Sales Associate also supports the Branch Manager, Outside Sales team, and Delivery Driver as needed.

Requirements

• High school diploma or equivalent.
• At least 2 years of product, warehouse, sales, or customer-service-related experience and/or training, or an equivalent combination of education and experience.
• Experience working with industrial-related supplies, products, or services, preferably industrial gases and/or welding supplies.
• Proficiency in MS Office applications.

Nice To Haves

• Associate's or bachelor's degree.
• Strong background in the gas, welding, and/or safety supply industry with retail experience.
• Prior experience operating a forklift.

Responsibilities

• Solicit sales from walk-in and telephone customers, helping them identify product needs and locate merchandise.
• Complete and file required paperwork accurately and on time; document sales, quotes, and other information.
• Enter sales and quote data into the computer and research information for customers using the computer system.
• Receive payment for merchandise or services, enter sales into the computer, and follow administrative and accounting procedures for payments.
• Handle customer inquiries about accounts receivable billing issues, cylinder balances, order status, and delivery times.
• Follow safety procedures, including established cylinder-handling practices for exchanges and storage.
• Maintain showroom cleanliness according to management procedures.
• Maintain current price documentation and product literature, and keep product knowledge up to date.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED