Inside Sales Rep II

Lennox International•Wilmington, MA

About The Position

This sales representative sells products, services, and supplies to selected customers in a designated market area or accounts through inbound or outbound telephone contacts. The role may have account responsibility with quotas. Limited field activity may occur, but only infrequently. The representative quotes jobs, closes sales on assigned products or generates leads for outside sales staff, proactively sells to the installed base in support of company promotion and upgrade campaigns, and collaborates with and supports field sales.

Requirements

High school diploma or an equivalent combination of education and experience.
At least 2 years of related experience.
Strong abilities in relationship building, listening, persuading, negotiating, and time management.
Knowledge of principles and methods for promoting and selling products or services, including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Knowledge of customer service principles and processes, including customer needs assessment, meeting service quality standards, and evaluating customer satisfaction.
Effective written and verbal communication skills.
Intermediate industry and product knowledge.
Ability to use Microsoft Office and Customer Relationship Management software.

Nice To Haves

A bachelor's degree or equivalent.

Responsibilities

Sell products, services, and supplies to selected customers through inbound or outbound telephone contacts.
Manage assigned accounts and quotas, when applicable.
Quote jobs.
Close sales on assigned products or generate leads for outside sales staff.
Proactively sell to the installed base in support of company promotion and upgrade campaigns.
Collaborate with and support field sales.

Benefits

Bonus eligibility in accordance with the terms of the Company's applicable plan.
Tuition reimbursement.
Medical, dental, and vision insurance.
Prescription drug coverage.
401(k) retirement plan.
Short-term disability insurance.
Eight weeks of paid birthing leave.
Two weeks of paid bonding leave.
Life and long-term disability insurance.
Up to 12 days of paid time off, depending on date of hire and eligibility.
Up to 2 paid well-being days, depending on date of hire and eligibility.
Up to 1 paid volunteer day, depending on date of hire and eligibility.
Up to 12 paid holidays, depending on date of hire and eligibility.
Up to 3 floating holidays per year, depending on date of hire and eligibility.