Inside Sales Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Self-motivated and able to work as a self-starter.
• Excellent communication, time-management, and organizational skills.
• Strong basic math skills and high attention to detail.
• Ability to multitask.
• Good computer skills, including proficiency in Microsoft Office.
• Knowledge of general office functions.
• Typing speed of at least 35 words per minute.

Nice To Haves

• At least 3 years of industry experience is preferred.

Responsibilities

• Prepare and enter quotations, sales orders, and purchase orders for products and services.
• Work with the Outside Sales team and valve, gasket, and pump shops to ensure accurate and timely order processing.
• Answer incoming calls, respond to emails, and address customer inquiries, concerns, and complaints in a timely manner.
• Build effective relationships and trust with customers by listening actively and understanding their needs.
• Follow up on and expedite customer orders as needed to support customer satisfaction.
• Collaborate with vendors on purchase orders and maintain effective communication.
• Maintain accurate digital and physical files for easy retrieval.
• Provide backup support for other Inside Sales representatives during their absences.
• Complete required training to learn the company's product lines.
• Perform other related duties as assigned by management.
• Maintain punctuality and a strong attendance record.

Benefits

• Broad-based employee ownership program.
• Medical, dental, and vision coverage.
• Competitive 401(k) matching.
• Paid time off and holidays.
• Parental leave.
• Wellness resources.
• Employee referral programs.
• Climb Financial Program resources, which may include emergency assistance funds, earned wage access, financial coaching, low-cost loan options, retirement planning resources, and opportunities to build long-term wealth through employee ownership.
• FCG University access to more than 80,000 learning courses.
• Career advancement opportunities, cross-functional experience, mentorship, and professional development.