Inside Sales Representative

AtWork•Dallas, TX

About The Position

AtWork Personnel is seeking a motivated, customer-focused Inside Sales Representative for an established equipment rental company in the Dallas area. The role assists customers with equipment rental needs, recommends rental solutions, builds customer relationships, and generates new business opportunities. This is a safety-sensitive position requiring compliance with all company safety policies and procedures.

Requirements

  • Strong customer service and relationship-building skills.
  • Ability to multitask in a fast-paced environment.
  • Self-motivated, with the ability to work independently.
  • Excellent communication, teamwork, and interpersonal skills.
  • Strong attention to detail and organizational skills.
  • Valid driver's license with an acceptable driving record.
  • Comply with all company safety policies and procedures.

Nice To Haves

  • Bachelor's degree preferred; equivalent work experience is considered.

Responsibilities

  • Answer incoming customer calls in a professional and courteous manner.
  • Review equipment rental requests and recommend solutions that meet customer needs.
  • Discuss and negotiate rental rates within company pricing guidelines.
  • Identify potential new business opportunities and communicate leads to outside sales representatives.
  • Resolve customer concerns and coordinate solutions with the appropriate departments.
  • Communicate equipment delivery needs accurately to the Logistics Manager or Dispatcher.
  • Contact inactive and former customers to generate repeat business.
  • Build and maintain strong customer relationships.
  • Perform additional duties as assigned.
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