Implementation Consultant Jobs

About The Position

Requirements

• High School/GED or equivalent combination of experience, skills, education (including other relevant non-traditional degree programs, certifications, or job training programs) required.
• At least 3 years of related work experience.
• Proficiency in HR software and tools, specifically PrismHR.
• Strong understanding of employee benefits, including health insurance, retirement plans, and other related programs.
• Proven experience in benefit implementation, benefit administration, or a related field.
• Proven track record of managing multiple implementation projects simultaneously and meeting deadlines.
• Knowledge of relevant federal and state regulations pertaining to benefit administration.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

Nice To Haves

• Excellent communication and interpersonal skills (both written and verbal), with the ability to establish rapport with clients and internal teams
• Problem-solving mindset with the ability to analyze complex situations and provide effective solutions
• Exceptional attention to detail and strong analytical skills to conduct data analysis and quality control assessments
• Ability to effectively prioritize and re-prioritize as needed to meet changing business objectives and requirements
• Must be able to maintain organization, prioritize, and adjust priorities to balance workloads appropriately with the urgency of tasks.
• Must be able to remain calm under pressure and ensure communications remain professional in escalated or emotionally turbulent situations
• Constantly assesses the neatness, accuracy, thoroughness of the work assigned.
• Proven ability to work effectively with other, build strong team dynamics, and foster cooperation among team members.

Responsibilities

• Lead the benefit implementation process for new clients, ensuring a seamless transition to our services
• Serve as the primary point of contact for clients during the implementation phase, addressing their concerns, answering questions, and providing expert guidance on system configuration and best practices.
• Collaborate with cross-functional teams, including Sales, Client Relations, and Payroll
• Act as a subject matter expert, staying up to date with industry trends, best practices, workflows, processes, complex client situations, and benefit regulations.
• Identify opportunities for process improvement and efficiency gains in benefit implementations.
• Other duties as required

Benefits

• Health insurance
• Retirement plans