Senior Consultant, Expense Implementation – Chase Travel
About The Position
As a Senior Consultant within Chase Travel Consulting Services, you will serve as a trusted advisor to premier clients and lead end-to-end SAP Concur Expense and Invoice implementations. You will help organizations transform and modernize their travel, expense, and invoice management programs through system design, configuration, integration, testing, deployment, training, and optimization. You will translate business requirements into scalable solutions, drive user adoption, advise on industry best practices, and deliver measurable operational improvements. You will work directly with client stakeholders, project teams, and technical partners to achieve successful implementation outcomes and long-term program success. The role may involve traveling onsite to clients as requested. Chase Travel Consulting Services offers flexible services to help organizations advance their travel programs. Its Total Cost of Ownership for Travel, Meetings, Payment & Expense approach supports alignment with broader company goals, increased spend under management, identification of program costs, and scalable savings and revenue opportunities. Applicants must be authorized to work for any employer in the United States. Immigration sponsorship and sponsorship takeover are not available. Final job grade and corporate title will be determined at the time of offer and may differ from the posting. Employment is subject to Section 19 of the Federal Deposit Insurance Act and JPMorganChase review of criminal conviction history, including pretrial diversions or program entries.
Requirements
- At least 5 years of experience leading SAP Concur Expense implementations, including requirements gathering, solution design, configuration, testing, training, and deployment.
- Bachelor’s degree or higher, with emphasis in financial analysis, accounting, computer science, business analysis, or a similar field, or equivalent work experience.
- Project management experience specifically on implementation teams.
- Proven record of delivering results and using practical project management techniques.
- Deep knowledge of expense management systems such as Concur, Emburse, Brex, Ramp, Navan, Coupa, Workday, or Oracle.
- Working knowledge of invoice management systems such as Ariba, Concur, Emburse, or Coupa.
- Well organized, highly motivated, process-driven, and results-oriented, with the ability to balance priorities, work under pressure, assume responsibility, and multitask.
- Ability to work independently and handle multiple projects and deadlines simultaneously.
- Strong interpersonal, customer service, written communication, and verbal communication skills.
- Effective and efficient use of Microsoft Office tools, especially Word, Excel, and PowerPoint.
- Experience reviewing, analyzing, and reconciling data, with strong attention to detail.
- Must be authorized to work for any employer in the United States; immigration sponsorship is not available.
Nice To Haves
- SAP Concur Expense Professional or Invoice certification, or Client Advanced Configuration Certified.
- Ability to manage competing priorities and expectations.
- Ability to adapt quickly to changing ideas and priorities.
- Strong self-direction in managing day-to-day priorities and assisting Associates with required daily tasks.
- Strong project ownership and time-management skills.
- Ability to reach beyond internal networks to expand and leverage industry data and insights.
- Flexibility to adapt to global client requirements.
Responsibilities
- Lead end-to-end SAP Concur Expense and Invoice implementations, including discovery, requirements gathering, solution design, configuration, testing, deployment, and post-production support.
- Serve as the primary subject matter expert for SAP Concur Expense and Invoice functionality, best practices, and system capabilities.
- Design and document business requirements, workflows, approval processes, audit rules, spend policies, and reporting requirements.
- Advise clients on best practices and industry standards and help gain client acceptance of best-practice standards during design.
- Evaluate client business processes to determine appropriate services or support.
- Identify business process inefficiencies and recommend improvements.
- Assist clients with communication plans and training materials.
- Conduct and validate process and needs assessments and deliver tailored product demonstrations remotely or onsite at a prospect’s location.
- Configure new software implementations or optimization changes.
- Assist with responses to requests for proposals (RFPs).
- Travel onsite to clients as requested.
Benefits
- Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
