Hr Specialist Jobs

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Global HR Specialist - GA - On Site

Vensure Employer Solutions•Duluth, GA
•Onsite

About The Position

The Global HR Specialist, US delivers customized HR service solutions that support client business outcomes, retention, and growth. The role advises clients on federal and state compliance requirements and performs HR service functions. It proactively consults with clients and follows up to develop, implement, and monitor HR deliverables, ensuring that client policies, procedures, and actions comply with applicable requirements. The specialist supports targeted Elite HR-Centric clients, focusing on compliance and strategic HR needs. The role manages client health, maintenance, and retention; monitors payroll trends; consults on products and services; and works with clients, sales, and operations to support successful transitions and lasting partnerships. It provides HR guidance and customized solutions, develops HR materials and processes, addresses compliance concerns, and mentors HR Business Partners and Associate HR Business Partners. The position operates independently on complex, high-risk, and strategic HR matters, using extensive multidisciplinary and multistate HR experience. Occasional travel and remote client meetings support service goals, KPIs, and client profitability. The work is primarily in an indoor office environment and involves extended sitting, regular computer and office-equipment use, occasional walking within the office, and occasional travel. The role requires managing sensitive information, multiple priorities, and complex situations, while communicating with clients and stakeholders at all levels and across cultures. Vensure Employer Solutions provides HR technology, managed services, and global business process outsourcing. The company and its service providers serve more than 95,000 businesses and process over $135 billion in annual payroll.

Requirements

  • 2–4 years of HR experience.
  • Demonstrated knowledge and experience in HR best practices, especially employee relations, and applicable federal, state, and local laws and regulations.
  • Working knowledge of multiple HR disciplines, including employee relations, organizational diagnosis, performance management, recruitment, compensation, and benefits.
  • Excellent organizational and time-management skills; personable manner; strong technical skills.
  • Strong verbal and written communication skills and interpersonal effectiveness across organizational levels and cultures.
  • Excellent internal and external customer-service skills.
  • Ability to adhere to KPIs and SOPs.
  • Ability to apply change-management initiatives to support business transformation.
  • Ability to use logic and reasoning to make timely decisions under pressure or tight deadlines and exercise sound judgment.
  • Strong business ethics and ability to handle confidential information appropriately.
  • Ability to manage multiple projects and daily account and HR matters, maintain follow-through, and deliver committed results.
  • Ability to resolve escalations using judgment consistent with standards, practices, policies, procedures, regulations, and applicable law; strong business acumen and ability to understand the business owner's perspective.
  • Proficiency with Microsoft Office software, including Excel, Word, PowerPoint, and Teams, and ability to learn other applications.
  • Ability to analyze complex employee relations, organizational, and business issues; manage multiple priorities; decide when to escalate concerns; and remain composed in sensitive or high-impact situations.
  • Ability to work independently and collaboratively, build relationships, communicate clearly and persuasively, adapt communication style to the audience and topic, and communicate with cultural awareness.
  • Strong writing, verbal communication, active listening, facilitation, and presentation skills, including drafting policies and communications, conducting client training, and presenting HR guidance and insights.
  • Ability to participate regularly in meetings, virtual discussions, and one-on-one conversations.
  • Ability to perform sedentary work with extended sitting, frequent computer and office-equipment use, occasional office mobility, and occasional travel.

Nice To Haves

  • Bachelor’s degree in human resources, business administration, or a related field, or an equivalent combination of experience, skills, and education; listed as preferred.
  • Experience with HRIS systems and payroll platforms.
  • PRISM, EOR, or PEO experience.
  • Bilingual English/Spanish capabilities.
  • PHR, SPHR, SHRM-CP, or SHRM-SCP certification.

Responsibilities

  • Support targeted Elite HR-Centric clients, focusing on compliance and strategic HR needs.
  • Manage client health, maintenance, and retention; monitor payroll trends, consult on products and services, and navigate compliance matters.
  • Coordinate with clients, sales, and operations to support successful transitions to Vensure and lasting partnerships.
  • Build and maintain effective client relationships and provide guidance and value-added solutions that support client success, satisfaction, and retention.
  • Provide customized solutions aligned with client standards and HR best practices, resolve issues promptly, follow up, and make proactive recommendations to mitigate risk and improve communication, productivity, culture, and work practices.
  • Help clients develop employee handbooks, job descriptions, performance evaluation systems, compensation plans, hiring and onboarding processes, salary benchmarks, and succession plans.
  • Identify legal and regulatory HR compliance concerns and work with clients and colleagues to promote effective relationships, communication, and service.
  • Provide guidance and mentorship to Human Resources Business Partners and Associate HR Business Partners.
  • Handle complex, high-risk, and strategic HR matters with independence and discretion.
  • Travel for onsite visits and meet remotely with clients to achieve KPIs, service levels, and profitability goals.
  • Attend webinars, seminars, and training to stay current on laws and best practices.
  • Support HR projects and initiatives outside the assigned client group as needed.
  • Provide backup support to HR Business Partners and team members during peak periods, absences, or urgent employee relations needs.
  • Perform other related duties as assigned.
  • Follow applicable Vensure policies, procedures, and Standard Operating Procedures, and perform other job-related duties requested by management.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) with company match.
  • PTO, holidays, parental leave, and sick leave as required by applicable state law.
  • Life insurance.
  • Short-term disability and long-term disability.
  • Employee assistance program (EAP).
  • Flexible spending account (FSA) and health savings account (HSA).
  • Identity theft protection.
  • Critical illness, accident, cancer, and hospital protection coverage.
  • Legal and pet insurance.

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