HR Service Specialist II
NextEra Energy•Juno Beach, FL
About The Position
The HR Service Specialist II provides guidance on general to moderate human resources questions and processes HR transactions related to benefits entry and other employee inquiries. The role also determines when cases should be escalated to a Center of Excellence. The specialist uses a case management system to retrieve, create, document, and track customer requests.
Responsibilities
- Provide guidance on general to moderate human resources questions.
- Execute human resources transactions related to benefits entry and other employee inquiries.
- Determine whether cases should be escalated to a Center of Excellence.
- Use a case management system to retrieve, create, document, and track customer requests.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
