Global HR Specialist - GA - On Site

Vensure Employer Solutions•Duluth, GA

1d•Onsite

About The Position

The Global HR Specialist, US delivers customized HR service solutions that positively impact client businesses, supporting client retention and growth. The role advises clients on federal and state compliance requirements and provides human resources services. It proactively consults with clients and follows up to develop, implement, and monitor HR deliverables, ensuring client policies, procedures, and actions are compliant. The specialist works with targeted Elite HR-Centric clients, focusing on compliance and strategic HR needs. The position manages client health, maintenance, and retention; partners with clients and internal teams through transitions; and builds effective relationships with clients, appointed contacts, and on-site supervisors. It provides guidance and value-added solutions, resolves issues, and makes recommendations that improve communication, productivity, organizational culture, and work practices while mitigating risk. The role supports client HR programs such as employee handbooks, job descriptions, performance evaluation systems, compensation plans, hiring and onboarding processes, salary benchmarking, and succession planning. It identifies legal and regulatory concerns, mentors HR Business Partners and Associate HR Business Partners, and independently advises on complex, high-risk, and strategic HR matters. Travel may be required for onsite client visits. The position is based in an indoor office environment and may involve occasional moderate noise.

Requirements

2–4 years of HR experience.
Bachelor’s degree in human resources, business administration, or a related field, or an equivalent combination of experience, skills, and education; a degree is preferred.
Demonstrated knowledge and experience in HR best practices, especially employee relations, and related federal, state, and local laws and regulations.
Working knowledge of multiple HR disciplines, including employee relations, organizational diagnosis, performance management, recruitment, compensation, and benefits.
Proficiency with Microsoft Office software, including Excel, Word, PowerPoint, and Teams, and ability to learn other applications.
Excellent organizational and time-management skills, interpersonal effectiveness, and verbal and written communication skills.
Strong internal and external customer service skills.
Ability to follow KPIs and SOPs, apply change-management initiatives, make sound decisions under pressure, exercise good judgment, and handle confidential information appropriately.
Ability to manage multiple projects and daily account and HR matters, follow through until issues are resolved, and deliver results as committed.
Ability to resolve escalations using judgment consistent with standards, practices, policies, procedures, regulations, and applicable law, along with business acumen and the ability to understand the business owner’s perspective.
Ability to analyze complex employee relations, organizational, and business issues; decide when to escalate concerns; and remain composed in sensitive situations.
Ability to communicate with people from diverse cultural backgrounds and adapt communication to the audience and context.
Ability to draft policies, business updates, presentations, and employee communications; conduct client training; and present HR guidance and recommendations.
Ability to work independently while collaborating effectively across organizational levels.

Nice To Haves

Experience with various HRIS systems and payroll platforms.
PRISM, EOR, or PEO experience.
Bilingual English/Spanish capabilities.
PHR, SPHR, SHRM-CP, or SHRM-SCP certification.
Bachelor’s degree in human resources, business administration, or a related field.

Responsibilities

Work with targeted Elite HR-Centric clients, focusing primarily on compliance and strategic HR needs.
Manage all aspects of client health, maintenance, and retention; monitor payroll trends, consult on products and services, and address compliance matters.
Coordinate with clients, sales, and operations teams to support successful transitions to Vensure and long-term partnerships.
Develop and maintain effective relationships with clients, appointed contacts, and on-site supervisors; provide guidance and solutions that support client success, growth, satisfaction, and retention.
Deliver customized solutions aligned with client standards and HR best practices; resolve issues promptly, follow up in a timely manner, and make proactive recommendations to improve communication, productivity, culture, and work practices and mitigate risk.
Assist clients with handbooks, job descriptions, performance evaluation systems, compensation plans, hiring and onboarding processes, salary benchmarking, and succession planning.
Identify HR legal and regulatory compliance concerns and partner with clients to build and maintain effective working relationships and communication.
Mentor Human Resources Business Partners and Associate HR Business Partners.
Independently advise on complex, high-risk, and strategic HR matters using multi-disciplinary and multi-state HR experience.
Travel for onsite visits and meet remotely with clients to achieve KPIs, service levels, and profitability goals.
Attend webinars, seminars, and training to stay current on laws and best practices.
Support HR projects and initiatives outside the assigned client group as needed.
Provide backup support for other HR team members during peak periods, absences, or urgent employee relations needs.
Perform other related duties as assigned to support business operations and HR team objectives.

Benefits

Medical, dental, and vision coverage.
401(k) with company match.
Paid time off, holidays, parental leave, and sick leave as required by applicable state law.
Life insurance.
Short-term and long-term disability coverage.
Employee assistance program (EAP).
Flexible spending account (FSA) and health savings account (HSA).
Identity theft protection.
Critical illness, accident, cancer, and hospital protection.
Legal and pet insurance.