Hotel Night Auditor Jobs

About The Position

Requirements

• High school graduate or equivalent
• Minimum one (1) year of hotel front desk experience
• Understand basic principles of auditing, balancing, and closing out accounts
• Know how to operate front office equipment
• Experience handling cash, accounting procedures, and general administrative tasks.
• Excellent customer service skills.
• Ability to lift 50 lbs. and sit, stand, or walk for extended periods of time.

Responsibilities

• Check front office accounting records for accuracy summarize information for the hotel's financial records
• Track room revenue, occupancy percentages, and other front office operating statistics
• Prepare a summary of cash, check, and credit card activities reflecting the hotel's financial performance for the day
• Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier
• Process guest charges voucher and credit card vouchers
• Transfer charges and deposits to master accounts
• Check to see that all charges are assigned to the appropriate departments
• Verify that all transactions performed at the front desk are supported by documentary evidence and signatures
• Print and file reservations for the next business day
• Monitor the current status of coupon, discount, and other promotional programs
• Perform check-ins and check-outs as well as wake-up calls
• Summarize results of operations for management
• Balance the days charges, making corrections as necessary
• Respond to guest needs, special requests, and complaints
• Additional tasks may be assigned at any given time

Benefits

• Competitive salary
• Annual review with increase potential
• 401k program with company match
• Additional benefits may be available