About The Position

Hotel Burg is seeking a friendly, dependable, and detail-oriented full-time Night Auditor. Reporting to the Rooms Manager, this position supports overnight hotel operations by combining guest service with financial reporting. The Night Auditor serves as a key overnight contact for guests, handles front desk operations, maintains accurate financial records, and helps prepare the hotel for the next day. The role calls for someone who can work independently while contributing to a supportive, team-oriented environment. The hourly pay rate is $19–$20.

Requirements

  • Friendly, professional, and guest-focused attitude.
  • Strong communication and problem-solving skills.
  • Attention to detail and ability to work accurately with financial information.
  • Ability to work independently, multitask, and make sound decisions.
  • Basic computer skills and ability to learn hotel property management systems.
  • High school diploma or equivalent required.
  • Full-time availability for overnight shifts, including weekends and holidays.
  • Typical overnight hours are 11:00 PM–7:00 AM, with flexibility based on business needs.
  • Be comfortable standing and moving for extended periods, sometimes in varying temperatures.
  • Maintain a professional appearance and a positive, guest-focused attitude.

Nice To Haves

  • Previous hotel or Front Desk experience is preferred, but not required.
  • Previous night audit experience is a plus.

Responsibilities

  • Perform daily night audit procedures, reconcile financial transactions, and ensure guest folios and reports are accurate.
  • Welcome and assist guests with late-night check-ins, early check-outs, and other requests.
  • Handle guest inquiries, reservations, cancellations, and modifications.
  • Process guest payments and maintain accurate financial records.
  • Prepare daily financial, occupancy, and operational reports for hotel management.
  • Answer phone calls, respond to guest messages, and provide attentive, personalized service.
  • Monitor hotel activity overnight and follow established safety and emergency procedures.
  • Communicate important updates, guest concerns, and outstanding tasks to the incoming team.
  • Coordinate with other departments to support smooth hotel operations.
  • Maintain a clean, organized, and welcoming Front Desk area.

Benefits

  • Hotel and food & beverage discounts.
  • Gifted Paid Time Off (PTO) and paid holidays worked.
  • 401(k).
  • Access to free virtual fitness classes and discounted in-person fitness memberships.
  • Opportunities for professional growth and career development.
  • A welcoming, team-oriented work environment.
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