Front Desk Clerk - Night Auditor (Full Time)

Grand Hotel • Point Clear, AL

1d

About The Position

The Night Auditor plays a critical role in maintaining the financial and operational integrity of the Grand Hotel Golf Resort & Spa’s Front Office during overnight hours. The position combines front desk responsibilities with auditing functions to support a smooth and accurate transition from one business day to the next. The scheduled shift is 11:00 PM–7:00 AM.

Responsibilities

• Provide professional, courteous assistance to late-arriving and early-departing guests.
• Audit financial transactions and hotel revenue, verify data accuracy, and ensure proper balancing across profit centers.
• Identify discrepancies, make necessary corrections, and perform appropriate financial adjustments.
• Post room charges, taxes, and late-night fees to guest accounts accurately and promptly.
• Audit room rates and market codes for consistency with the hotel’s rate structure.
• Balance credit card transactions across Rooms, Food & Beverage, and Golf.
• Reconcile cash drawers for the Front Desk, Food & Beverage outlets, and Golf Pro Shop using the respective system reports.
• Post guest check corrections and late charges, including charges for early 3:00 AM check-outs.
• Generate and distribute required nightly and daily financial and operations reports.
• Organize and prepare the front desk area by 6:30 AM for the morning shift transition.

Benefits

• Health, dental, and vision coverage, with FSA and HSA options.
• 401(k) plan with company match.
• Hotel-stay, dining, golf, and retail discounts at PCH properties and globally through Marriott.
• Ongoing training, professional development, and career advancement opportunities within the PCH Hotels & Resorts portfolio.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed