Front Desk Clerk - Night Auditor (Full Time)

Auburn Marriott Opelika Resort & Spa at Grand National•Point Clear, AL
•Onsite

About The Position

The Night Auditor plays a critical role in maintaining the financial and operational integrity of the Front Office during overnight hours. The position combines front desk responsibilities with auditing functions to ensure a smooth and accurate transition from one business day to the next. The role is at the Grand Hotel Golf Resort & Spa, Autograph Collection, on Alabama’s Gulf Coast, and works from 11:00 PM to 7:00 AM.

Responsibilities

  • Provide professional and courteous assistance to late-arriving and early-departing guests.
  • Audit financial transactions and hotel revenue, verifying accuracy and balancing activity across all profit centers.
  • Identify discrepancies in entries, make necessary corrections, and apply appropriate financial adjustments.
  • Post room charges, taxes, and late-night fees to guest accounts accurately and promptly.
  • Audit room rates and market codes for consistency with the hotel’s rate structure.
  • Balance hotel credit card transactions across Rooms, Food & Beverage, and Golf.
  • Reconcile cash drawers for the Front Desk, Food & Beverage outlets, and Golf Pro Shop using system reports.
  • Post guest check corrections and late charges, including charges related to early 3:00 AM check-outs.
  • Generate and distribute required nightly and daily financial and operations reports.
  • Organize and prepare the front desk area by 6:30 AM for the morning shift.

Benefits

  • Health, dental, and vision coverage, with FSA and HSA options.
  • 401(k) with company match.
  • Hotel stays, dining, golf, and retail discounts at PCH properties and globally through Marriott.
  • Ongoing training, professional development, and career advancement opportunities within the PCH Hotels & Resorts portfolio.
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