HOTEL -NIGHT AUDITOR- PART TIME
About The Position
The Night Auditor is responsible for completing front office and night audit duties, coordinating night-shift staff, analyzing daily operating results, and preparing accurate reports for the General Manager and corporate office. The role includes accounting, payroll and management reporting, credit card and cash reconciliation, cost-per-occupied-room statistics, and compiling room inspection data. The Night Auditor also performs regular front desk functions, handles guest concerns, processes reservations, and supports other hotel areas as needed. The position reports to the General Manager. The employee must work night shifts and weekends, three to four days per week, and demonstrate integrity, effective communication, professionalism, and a positive work ethic.
Requirements
- Minimum high school diploma.
- Three years of hotel front office experience.
- One to two years of Night Auditor experience.
- Night audit and front desk experience.
- Availability to work night shifts and weekends, three to four days per week.
- Effective communication skills.
- Ability to work as a team player.
- Professional, well-groomed appearance.
Nice To Haves
- Higher level of education preferred.
Responsibilities
- Complete all front office and night audit duties in accordance with Fine Hospitality standards.
- Direct and coordinate night-shift staff activities and follow up on delegated responsibilities.
- Analyze daily operating results and prepare operations reports, including accounts payable, accounts receivable and direct billing, end-of-day statistics, labor hours and costs, competition surveys, lead-generation prospects, and room inspection reports.
- Conduct audits and accounting functions accurately and on time, and transmit information to the corporate office.
- Prepare and transmit payroll information and statistics.
- Prepare and distribute the Daily Flash Report (DFR) and daily cost-per-occupied-room (CPOR) data and statistics.
- Reconcile credit card transactions and cash received; balance and audit records for accuracy; and transmit credit card batches.
- Complete and transmit daily management and accounting reports and provide accurate, timely reports for the General Manager.
- Compile and enter data from Front Office Room Inspection forms.
- Perform regular front office duties and review front office communications logs.
- Use the Property Management System proficiently and train front desk personnel on it.
- Use front office equipment, including the credit card machine, copier, and fax.
- Inform the General Manager of unusual developments or unique situations in front office operations.
- Handle guest complaints effectively and tactfully; coordinate incoming calls, emails, faxes, and messages efficiently.
- Understand the Chart of Accounts and hotel operating procedures.
- Process reservations by mail, telephone, fax, central reservation system referrals, sales office, and other hotel departments.
- Know room types and rate plans, and understand the hotel's franchise policies for guaranteed reservations and no-shows.
- Assist in other areas as required, including trash disposal in public areas.
- Promote goodwill through courteous, friendly, and helpful interactions with guests, managers, and associates.
- Send a daily end-of-day activity and accomplishments email to the General Manager, copying the FHG Director of Operations.
- Keep reports current, accurate, complete, and timely, including Daily Flash Reports and New Hire Packets.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
