Night Auditor at The Atterbury Hotel
About The Position
The Night Auditor audits, balances, and reports on hotel operations—including food and beverage outlets, rooms, and the front desk—to provide accurate, timely information, ensure company and hotel policies and procedures are followed, and help prevent fraud. The role also provides professional and courteous service to arriving, departing, and in-house guests, answering questions about reservations, hotel information, and guest concerns in person and by telephone. The position performs nightly accounting and reporting tasks, including balancing outlet and front-desk activity, preparing room-performance information and daily statistics, closing bank ticket codes, and running the final night audit. It also performs Front Desk Clerk duties such as guest check-in and checkout, handling calls and wake-up requests, and responding to questions about hotel and local activities.
Requirements
- High school education or equivalent experience.
- Ability to operate a personal computer, cash register, and calculator.
- Ability to compile facts and figures.
- Telephone and guest-relations etiquette and skills.
- Moderate hearing ability to communicate with guests.
- Excellent vision for viewing a CRT screen.
- Excellent speech communication skills for telephone conversations with guests.
- Excellent comprehension and literacy for reading daily reports and numbers.
- Able to meet the stated physical demands, with reasonable accommodations as applicable.
Nice To Haves
- Accounting background preferred, but not required.
Responsibilities
- Audit, balance, and report on cash and credit operations for food and beverage outlets, including checks, over/short figures, deposits, counts, house charges, promotional materials, and postings; reset registers.
- Audit, balance, post, and report front-desk activity, including room charges, phone calls, folios, corrections, adjustments, taxes, disputed charges, over/short figures, and deposits; verify proper cash-handling procedures.
- Audit, balance, prepare, verify, and report room information for rooms management.
- Prepare and input statistics and income journal sheets for daily reports.
- Balance and close all bank ticket codes daily.
- Ensure revenues are in balance and run the final night audit each night.
- Complete established check-in procedures for arriving guests using manual and computerized methods.
- Facilitate guest checkouts by following established procedures to close guest accounts and prepare rooms for the next sale.
- Maintain knowledge of in-house and area functions to answer guest questions and concerns in person and by telephone.
- Operate PBX equipment to accept incoming calls, assist outgoing calls, schedule and set wake-up calls, and page guests.
- Perform Front Desk Clerk duties, including express checkouts.
Benefits
- Medical, dental, and vision insurance
- 401(k) with 100% employer match
- Paid vacation and sick time
- Complimentary employee meals
- Hotel discounts at Marriott and Sage portfolios
- Eligibility for referral bonuses
- Incentive programs
- Cell phone discounts
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
