Healthcare Receptionist Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Basic computer skills, including the ability to navigate Windows and internet programs.
• Exceptional customer service skills and telephone etiquette.
• Ability to multitask between phone calls, emails, systems, and walk-ins.
• Solid PC skills, including Microsoft Office products.
• Agree to adhere to privacy guidelines concerning residents’ protected health information.

Nice To Haves

• Prior receptionist, administrative support, related office, or customer service experience.

Responsibilities

• Greet and check in visitors, family members, and vendors according to center protocols.
• Provide visitors, family members, and vendors with directions within the center.
• Maintain an updated directory for the center.
• Manage the center's main phone line and direct calls to appropriate contacts.
• Maintain office files and records.
• Assist arriving job applicants with completing employment documents.
• Ensure job applicants are picked up for interviews by hiring managers in a timely manner.
• Adhere to and oversee communication of privacy guidelines regarding the confidentiality of residents' protected health information.
• Participate in or conduct company-sponsored training to safeguard against improper use and disclosure of protected health information.
• Monitor and ensure compliance with company policies, procedures, and state and federal law.

Benefits

• Competitive pay
• Room to grow
• Paid time off
• 401k
• Life insurance
• Tuition reimbursement
• Free CEUs
• Employee perks
• OnShift Wallet (get paid before the pay day)