The Medical Receptionist greets patients in person and by telephone, provides information, and answers basic questions. The role schedules and confirms appointments, verifies insurance information, manages patient check-ins and check-outs, collects payments and co-pays, and maintains patient records in the Electronic Medical Records (EMR) system. The receptionist also handles filing, faxing, correspondence, referrals, and authorizations; coordinates with medical staff to support patient flow and communication; and keeps the reception area clean, organized, and welcoming. Other related duties may be assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED