Healthcare Receptionist Jobs

About The Position

Requirements

• 1–2 years of experience as a medical, dental, or healthcare receptionist
• Experience with EMR systems and appointment scheduling software
• Familiarity with prior authorizations and insurance‑related tasks
• Strong data entry, organizational, and multitasking skills
• Ability to remain calm, organized, and professional in a fast‑paced environment
• Excellent communication and interpersonal skills
• Commitment to patient privacy, accuracy, and professionalism
• High school diploma or equivalent

Responsibilities

• Greet patients and visitors with warmth, professionalism, and a positive attitude
• Answer and manage a high volume of phone calls with exceptional customer service
• Schedule, confirm, cancel, and adjust appointments to support efficient provider workflows
• Accurately enter, update, and manage patient information within EMR and scheduling systems
• Coordinate daily provider schedules to ensure smooth patient flow and minimal wait times
• Assist with prior authorizations, referrals, and other medical/dental administrative processes
• Maintain patient confidentiality and ensure full compliance with HIPAA regulations
• Communicate effectively with clinical and administrative staff to address patient needs
• Support general front‑desk, clerical, and office operations as needed

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)