Front Desk Receptionist

PRECISION HEALTHCARE SPECIALISTS LLC • Cape Coral, FL

2d

About The Position

As a Front Desk Receptionist, you will be responsible for the customer experience. The role is suited to someone passionate about helping people. You will greet patients, schedule appointments, manage patient information in an EMR system, communicate with patients about their visits, review patient histories and charts, direct inquiries to the appropriate channel, and collect copays and other patient payments.

Requirements

• High school diploma or equivalent.
• Strong phone skills and customer service experience.
• Ability to multitask and stay organized with a high degree of accuracy.
• Knowledge of medical terminology and HIPAA laws.
• One year of medical office experience required.

Responsibilities

• Greet patients and schedule appointments.
• Collect copays and patient payments during patient visits.
• Document patient information using the EMR system.
• Communicate with patients by phone, email, and in person regarding their visits and issues to address before decisions are made about their condition or treatment options.
• Review patient histories and charts, discuss concerns with patients, and direct inquiries to the appropriate channel.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED