Receptionist

Integritus Healthcare•New Bedford, MA

About The Position

The Receptionist performs clerical, reception, telephone, and administrative support duties as directed. The role handles correspondence and records, answers and routes calls, assists visitors, distributes mail, maintains the facility postage meter, and supports office equipment and supply needs. The Receptionist may also perform admitting and switchboard duties, serve as secretary to facility committees, and carry out other related duties as needed to meet facility needs. Duties and responsibilities may change at any time with or without notice.

Requirements

At least a high school diploma or equivalent.
Ability to read, write, speak, and understand English.
Ability to make independent decisions when circumstances warrant.
Ability to deal tactfully with personnel, residents, visitors, and the general public.
Ability to work harmoniously with other personnel.
Ability to follow written and oral instructions.
Patience, tact, a cheerful disposition, and enthusiasm, and willingness to work with residents, staff, and visitors at their current maturity level.
Knowledge of secretarial duties and equipment related to secretarial functions.
Ability to meet the physical requirements identified in facility policies and procedures related to functional job analysis.

Responsibilities

Type, file, and distribute correspondence as directed.
Answer telephone calls, make appointments, run errands, and take and deliver messages as directed.
Sort, distribute, and route incoming mail to appropriate residents, departments, and personnel.
Maintain the facility postage meter.
Order supplies and schedule repairs and maintenance for office machines.
Type letters, reports, statements, meeting minutes, and agendas as necessary or directed.
Maintain files and other records as directed.
Receive and screen office visitors and telephone calls as necessary.
Perform admitting, reception, telephone, and switchboard duties as necessary or directed.
Perform unscheduled administrative tasks as directed.
Serve as secretary to facility committees as necessary or directed.
Perform other related duties and responsibilities as needed to meet facility needs.