Receptionist

SteerBridge•Vienna, VA

10d

About The Position

SteerBridge is seeking a professional, organized, and customer-focused Receptionist to serve as the first point of contact for visitors, employees, and government stakeholders. The role manages front-desk operations and supports administrative functions while helping maintain a welcoming, secure, and efficient office environment in support of federal contract requirements. The Receptionist greets and assists visitors, handles incoming communications, coordinates visitor access and office logistics, and provides administrative support to staff and leadership. The role requires discretion when handling sensitive information and adherence to company policies and federal contract requirements.

Requirements

U.S. citizenship is required under applicable federal contract requirements.
High school diploma or GED.
At least 1 year of experience in a receptionist, front desk, customer service, or administrative support role.
Proficiency with Microsoft Office, including Outlook, Word, and Excel.
Proficiency with standard office equipment, including multi-line phone systems, copiers, and scanners.
Strong communication and organizational skills, a professional demeanor, and the ability to prioritize in a fast-paced environment.

Nice To Haves

Associate’s degree or coursework in business administration, office management, or a related field.
Experience in a government contracting, federal agency, or military environment.
Ability to obtain a security clearance or favorable background investigation if required by the contract.
Familiarity with visitor management systems, badging, or facility security procedures.
Experience with scheduling or collaboration tools such as Microsoft Teams, SharePoint, or room-booking systems.

Responsibilities

Greet and assist visitors, clients, and government personnel courteously and professionally.
Answer, screen, and route incoming phone calls and emails; take accurate messages and respond to general inquiries.
Manage visitor check-in and check-out, including issuing badges, maintaining visitor logs, and following facility security and access-control protocols.
Receive, sort, and distribute incoming mail and packages; coordinate outgoing shipments and courier services.
Schedule and coordinate conference rooms, appointments, and meetings, including room setup and basic audiovisual equipment.
Keep the reception area and common spaces organized and presentable, and maintain office supply inventory.
Provide administrative support to staff and leadership, including data entry, filing, document preparation, copying, and scanning; assist corporate operations as required.
Handle sensitive and confidential information with discretion and in accordance with company policies and federal contract requirements.